Huntington Bank

Frances M 

on BBB

a year ago

It's like this, You have a checking account with Huntington, in one week you make a couple purchases. By the end of the week these pending transactions are settled and all is well with your account. Come the next week you either have a check deposited or you make a couple more purchases. All of a sudden those previous weeks pending transactions that were already said and done are suddenly pending again, and your online statement now shows that those previous transactions are only now being deducted from your account. They do... read more

Latasha M 

on BBB

a year ago

I had someone scam me out of a house deposit. My cash app and bank account is linked together. Cash app didn't look into case. Therefore I contacted my bank about situation, they said they would help me. They put the funds back into my account months later cash app lied to the bank investigator saying that the transaction was accurate the lady posing as a landlord blocked me . I reported the woman who scammed me as a scammer. I sent the bank all my proof and now they reversed the charges on me, I'm very disappointed the bank... read more

Shawn H 

on BBB

a year ago

My cell phone broke and I bought a new phone with my debit. They flagged my card for fraud. Did not block the cell phone but blocked my lunch and gas money to get home after workinh 13 hrs. Got into with the managers went in circles could not vlaidate my account because they would only sent the verification code. I cussed out a smart mouth manager and they closed my account which is completely fine. They blocked my number on all customer care lines and I had to go and request my money. Was told corporate is closing my accoun... read more

Adrian Y 

on BBB

a year ago

Huntington is currently holding a payroll check that my girlfriend mobile deposited into our joint account. It’s been 10 days and they claim it’s because they are waiting for the funds to be paid. Funny though the payroll company confirmed with their bank that the check has been deducted from their account. So it appears Huntington’s incompetent decision making is causing a hold on our funds as well as the potential downside of incurring late fees on bill payments like rent, utility bills, fuel to get to work and the possibi... read more

Jacqueline P 

on BBB

a year ago

THEY CLOSED MY ACCOUNT W/O REASON.EVERYONE IS GIVING ME THE RUN AROUND.I CANT GET A. ANSWER FROM ANYONE.I HAVE NOT BEEN ABLE TO GET ACCESS INTO MY FUNDS FOR THE LAST 12DAYS.1st I WAS”EXPECTING A LETTER”THEN THE BRANCH COULDNT CLOSE ME OUT AND GIVE MY FUNDS THEY WERE WAITING ON CHARGES TO CLEAR THEN THE BRANCH COULDNT CLOSE ME OUT BECAUSE THE(800)#SAID THEY HAD MAILED MY CHECK 7DAYS LATER I CALLED(800)#AGAIN WOMDERING WHERE IS MY MONEY,AND NOW THEYRE SAYING MY ACCOUNT IS STILL ACTIVE&CANNOT MAIL MY FUNDS UNTIL ACCOUNT IS FULL... read more

Paul U 

on BBB

a year ago

Doesn’t watch your accounts for fraud. Unusual activity should close account immediately. When a dispute is filled they say you are responsible. Customer service is very rude, told us we stole money from the bank. Will never do business with this bank again 

Kimberly L 

on BBB

a year ago

Huntington Bank are crooks. No one person provides a similar answer let alone same one. They put deposits on long holds, then extend the holds , You can NEVER talk to anyone who makes any of the so called decisions. I tried to log in the other day and couldn't ...so I called the 800 number and was told because a deposit was on hold I couldn't look at my account, talked to 2 more different people , different answers and finally got told my account was locked, and up for closure..... so apparently Brendan in fraud mitigation d... read more

Joshua C 

on BBB

a year ago

Huntington is refusing to release funds on my first trust check deposited when it cleared the bank it was from and making me wait 1-2 weeks for the funds, I will not be doing business with them anymore. Three separate people said three separate things on why my check cannot be released then asked if I could get a letter from the bank it was through to release my funds when they confirmed it was released already. I also do not meet any of your fine print check hold criteria requirements. The customer service I received at the... read more

Paige H 

on BBB

a year ago

They charged me for an ATM fee and another fee for looking at my account. You are allowed 2 ATM uses a month at non-Huntington atms. This was the one and only time I’ve used a different bank atm. If I had not called it to their attention, they would be keeping my money. Now I’m in the negative because of their lack of knowledge of their own business!