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Hubler Nissan is committed to providing drivers near Greenwood and Indianapolis, IN with top-notch customer service and low prices on all of our automotive products and services. Hubler Nissan has been serving Nissan drivers and car buyers in the greater Indianapolis since 1989, and is proud to be part of the family owned and operated Hubler Automotive Group.
8435 US-31, Indianapolis, IN, 46227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
When the finance "man" couldn't strong arm me into a horrible rate, he slammed my paperwork into the trash and stormed off. His solution was for me to take a bad deal today and refinance in 4 months. No, I'll wait for the offending party to fix their error made on my credit report, let it return to the 700s, and then purchase from another Nissan dealership. The sales guy was nice, but they didn't want to come off sticker price, tried to slip in shady things like gap coverage and tried to pull other finance tricks to screw me... read more
Business response:
Hi Brittney, We tried to reach out to you regarding you comments but were unable to get an answer. We were unaware you felt this way, as you left on good terms and even said you'd be back. Unfortunately banks set the interest rate according to your credit score, not dealerships. We disclose all costs (including gap coverage on pre-owned vehicles) that are available to our customers, it is your choice if you wish to be covered or not. If you would like to discuss this further, please feel free to reach out to me at 317-888-92... read more
Fantastic sales experience. No pressure to buy!
Business response:
Thanks for the wonderful recommendation, Lucas! We appreciate you and look forward to your next visit. Have a wonderful week, Cheryle Rush Owner Loyalty Manager
Purchasing a pre owned or new vehicle.
Business response:
Thanks for your recommendation, Ronald! We appreciate you and look forward to working with you next time. Have a wonderful day!
Had the best experience getting into a new 2020 Nissan Rogue with Buddy Reeder! The lease on our old vehicle was up and Buddy helped make the process so easy. He knew what I was looking for and had some options ready for me to look at when I arrived at Hubler. The whole experience could not have been better. Thank you to Buddy and to the friendly team at Hubler Nissan!
Business response:
Congratulations on your new Nissan Rogue! Thank you so much for your great review, Deb! Buddy and his team enjoyed working with you as wel and can't wait to see you next time. Please let me know if you need anything at all! Have a great day, Cheryle Rush Owner Loyalty Manager
I would Robin in service was great but I will most likely not recommend any of my senior friends to shop for a vehicle at Hubler Nissan due to the fact I did not see any of your sales staff in mask which tells me it’s obvious the my health and safety are not a priority to Hubler
Business response:
The health and safety of our customers and staff IS absolutely a priority. We are proud to say that we have been open for business through the whole pandemic with no covid cases in any of our staff or their families. We clean all common areas regularly, have sanitizer stations throughout the dealership, and masks are available for anyone that needs one. All of our staff wear masks if they are within 6 feet of any customer, I do apologize if you encountered someone in your safe space without a mask. Thank you for your feedbac... read more
I would not buy a car from them again. I bought the warranty package that includes front window damage, body damage (not related to an accident) and tire damage should I get a flat. Well I got a small crack in the windshield due to a rock and it is “not big enough” for them to fix. They hassled me about my tire that popped due to a pothole yet that is what the extra warranty is for and now a year later paint is chipping off the hood of the car and I had paid extra for the body spray which is supposed to prevent chip painting... read more
Business response:
Hi Emilee, I dont see that you've been in our service department since February. If you come in we will be more than happy to look at your window and paint. If another shop told you what you stated above, we can't control that. Again, we are more than happy to help if you'd like to come in. Thanks so much, have a great day! Cheryle Rush Owner Loyalty Manager
Dishonest and disrespectful. We will report our experience and issues higher up. We will never recommend this dealership.
Business response:
Thank you for your feedback Lori, We absolutely value our transparency and respect for all of our customers. I will not post the details of your individual situation online, but we do have to follow the same rules and procedures for all of our valued customers. I know my manager has reached out to you to work something out, but didn't want your review to go unnoticed. Thanks again for your feedback and have a great day! Cheryle Rush Owner Loyalty Manager
Take it to any dealership but this one. I have been to multiple around Indiana and this is by far the worst one. They lie and don't actually back up their work. I'm out a ton of money because of them and they don't care enough to try and make it right. Save yourself the trouble and take your vehicle elsewhere to have work done on it.
Business response:
Good afternoon Paige, Thank you for taking the time to leave us feedback. We do stand behind our work, as stated on our phone call earlier if you had called us or stopped in we would have been more than happy to help in any way we could to fix any issues if they were due to the service you had done here 14 months ago. Unfortunately we can't control what another dealership diagnoses or charges you. Thank you again for your feedback, we appreciate it. Have a wonderful day, Cheryle Rush Owner Loyalty Manager
If you're in the market for a vehicle, go see Drew Matthews at Hubler Nissan! He's very knowledgeable and helpful and really seems to care about his customers' wants / needs. ⭐⭐⭐⭐⭐
Business response:
Thanks so much, Carrie! Drew and our team look forward to seeing you again in the future! Have a great week, Cheryle Rush Owner Loyalty Manager
Hubler Nissan has a 4.4 star rating with 1,955 reviews.
Hubler Nissan is open now. It will close at 8:00 p.m.
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