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2620 S Main St #144, High Point, NC, 27263, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 9:00 p.m. | |
Tue | 09:00 a.m. to 9:00 p.m. | |
Wed | 09:00 a.m. to 5:00 p.m. | |
Thu | 09:00 a.m. to 5:00 p.m. | |
Fri | Closed | |
Sat | 09:00 a.m. to 9:00 p.m. | |
Sun | 09:00 a.m. to 6:00 p.m. |
Although I gave all my tax return info to the H&R agent she failed to include retirement fund information in my 2021 taxes resulting in a letter from the **** The agent admitted she made the mistake and I had purchased the Peace of Mind Guarantee but apparently if you sign your tax return indicating you have furnished all your information or just signed the return in general they will not honor it and the agent is not held accountable. I used H&R for many years but they have lost my confidence. I would suggest if you use the... read more
********************* from the ************ office messed up my 2021 taxes and I had to pay to get the taxes amended. They owe me $445 between their services, amendment, and penalties/interests occurred. I tried to call but they just give me the runaround.
They are committing fraud!! Someone stole my sons money off his emerald ***** he reported it to them, they had him file a claim and they are now declining him!!! They will Not give him his money back back, his card was stolen and they DO NOT CARE!! THIS IS THEFT AND THEY ARE COMMITTING A FRAUD AS WELL!! PLEASE INVESTIGATE THIS COMPANY!!
I think H@R Block in ****** ******** is a joke!!! There filing of my taxes was incorrect. They told me they have had problems with there site (web site) at there place of businesss since ****** allowed pot to be legalized!!! The lady told me in those words in a professional manner. I personally know the original owners of H@R Block when it first open in *****************!! Asked for help again in ****** ******** this time it wasnt there fault again then whos was it?!? They filed it!!! Its your software!!!! This other lady wa... read more
I started my taxes in February online with a tax pro. It took until the deadline for it to be done. And my tax pro would hardly ever text me back on the app. Which my last message I sent to her was never replied to. I decided to look at my bank statements from around that time. They took out three different payment amounts for a totally over ********************************************************************************************************* their system. And to make an appointment with someone to call me back. No one ev... read more
I filed with this H&R Block 3 years straight and for the past 2 of them Ive had constant issues. The first being my tax return not submitted and being penalized for a late filing, the second being the same issue but this time my tax return not being submitted due to the credit from the first mistake not being applied at checkout. Lastly, Ive now received notice from DOR that I owe $500 if I cant produce documentation from December ******************************* which I dont know what that is because H&R filed my return that... read more
The service was absolutely terrible. First they kept sending me emails telling me to approve my return but it kept asking me for billing information when I asked to have the fees taken out of my return. Then they finally get it to where I could approve my return. Then when the *** sent them my return they deposited it into an account that I no longer have and it was not the account that I sat my phone on the woman's desk and she copied the account number and routing number right off the banking app that I use. Now they are t... read more
Catastrophically horrible service. My tax returns were submitted with severe negligence and were littered with mistakes, and they ignored all the information I supplied to prevent incorrect filing. They tried to charge me over $6000 in additional taxes with these errors, and when they realized their mistake they promised me IN WRITING that all refiling and late penalties would be covered by them because it was their mistake. Instead, at the last minute they told me I had to pay all the penalties because I didn't pay extra fo... read more
Had a problem with the *** about my taxes filed on 2020. HR Block was my accountant . At the beginning they advised that they will stand by their clients in case of any problems with a tax return . Well they did not, the problem was with the tax preparer who left an important piece of information out of the filing . HR Block acknowledged it was their fault and filed a claim on my behalf. No action was taken by them and they never corresponded with me at all. Never received an apology. Very bad customer service . I just want ... read more
H&R Block has a 1.4 star rating with 533 reviews.
H&R Block is open now. It will close at 9:00 p.m.
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