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H&R Block

1.4

About this business

Location details

2620 S Main St #144, High Point, NC, 27263, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 9:00 p.m.
Tue09:00 a.m. to 9:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
FriClosed
Sat09:00 a.m. to 9:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
1.4533 reviews
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Noelle N's profile image
Noelle N 
a year ago

Overcharged me an absurd amount for filing my taxes. I signed up to file with a pro and online advertises for the starting price of $85 plus additional fees for each state. After putting all of my information into their portal, they asked me to schedule an appointment in person, No where in the portal shows you how much the service was going to be, they even called the day before the appointment and told me they have everything they need. After filing in person, they asked me to pay almost $300, saying it was complicated. Mi... read more

Alex N's profile image
Alex N 
a year ago

I dont give them any stars was in to do my taxes with my wife, that I am in a divorce with my wife has tried to manipulate and be vindictive about taxes. The fact that she tried to file taxes says enough, but she has gone to the links of letting it be drawn out until the very end And she couldnt file taxes on her own because she needed my W-2 so I did all the work to get an appointment set up. Had to run back to my attorneys office to get more documents for filing taxes. I specifically told the lady just get started on hers ... read more

Nikk C's profile image
Nikk C 
a year ago

Showed up 15mins early to my appointment to do my taxes. At the ******** location. I had notified them the day before I needed to do multiple years. Was told no problem. I had uploaded all documents needed prior to the appt. Met with **** who proceeded to do 1 year then told me she needed to print something for another customer who walked in. I said thats fine she then proceeded to take over 30mins and do an entire appt while I waited 1 desk away. She comes back and now the system isnt working tells me to pay and maybe that ... read more

Paula T.'s profile image
Paula T. 
a year ago

I'm only providing a 1-Star review because I have no other option. First let me start out by saying that I have used H&R Block for my tax returns for as long as I can remember. However, I now will never use them again! Sadly only because I received such horrible treatment when I really needed professional advice and/or help. Without going into my personal details, I will say that I had not been able to file my taxes for the last 4 years due to the fact that apparently the *** could now not identify me and during the pandemic... read more

Katie S's profile image
Katie S 
a year ago

Negative Experience with Confidential Information Handling I am writing to share my recent negative experience with H&R Block. As a customer seeking professional tax preparation services, I expected a high level of care and attention to detail, particularly when it comes to handling sensitive personal information. Unfortunately, my experience fell far short of these expectations.Upon choosing H&R Block for their reputation and convenience, I encountered a series of unprofessional incidents that raised concerns about the secu... read more

Olivia C's profile image
Olivia C 
a year ago

I had the extreme displeasure of working with ***************** at this location. She said she was going to file my contractors' ****s and when she filled out the forms, she made a bunch of mistakes. When I called to have her correct them, I was told I would have to make an appointment. I did this three times and she never called at at point. When I called the office and finally got on the phone with me, she passed me around to her other colleagues, and finally someone let me know she was "too busy" to keep working with me a... read more

Matthew W's profile image
Matthew W 
a year ago

They take your money and say they will stand behind you if you are audited which is a bunch of bull 

Ronald C's profile image
Ronald C 
a year ago

H&R Block of Winchester,Indiana charged me $495 to do my federal & state taxes . Last year I paid $270 I had less deduction I have 1 duplex I rent . I wont be going back I believe the manager cheated me out of the difference I wont be going back 

William E's profile image
William E 
a year ago

Experience with H&R Block for tax year 2022 has been atrocious.First I attempted to file an online tax return to be performed by a professional in late March. I uploaded documents and the online program said a tax professional would be reviewing the documents. After over a week, I inquire about what's going on. I'm told that "I used an old program that doesn't exist anymore" and get redirected to an existing service - ridiculous excuse/situation but at least someone is looking at things.I reuploaded all my files, takes days ... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 1.4 star rating with 533 reviews. 

When is H&R Block open?

H&R Block is open now. It will close at 9:00 p.m.  

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