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Hoselton Auto Mall

4.3

About this business

Hoselton Auto Mall is located in East Rochester, New York. We have been proudly serving the Rochester, New York area since 1920. We are conveniently located on the corner of Fairport and Marsh Roads in East Rochester, New York. We invite you to shop 17 acres of new and pre-owned vehicles all in one location! We are only 15 minutes from the city of Rochester and just off I-490. 

Location details

909 Fairport Rd, East Rochester, NY, 14445, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,022 reviews
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Marissa Kocher's profile image
Marissa Kocher 
recommend  Recommended
4 years ago

Another great experience at Hoselton today for a service appointment! Very quick and thorough. 

Wendy Hennessy Glaess's profile image
Wendy Hennessy Glaess 
recommend  Recommended
4 years ago

Great service from the Hoselton Collission Service on Friday, October 23! Thank you! 

Michael Oconnor's profile image
Michael Oconnor 
4 years ago

Absolutely worst experience I have had trying to purchase a car 

Business response:

Hi Michael, we are sorry you had a bad experience working with us. If you have any other feedback you would like to provide please feel free to message us. 

Laurie Rood Forbes's profile image
Laurie Rood Forbes 
4 years ago

very bad experience per my friend Michael O'Connor. never deal with them 

Annamarie Leuzzi-Passarell's profile image
Annamarie Leuzzi-Passarell 
4 years ago

Worst customer service ever. Purchased new truck 7 weeks ago and it is now having a complete engine replacement without any authorization from the owner. No communication or answer as to what issue is or what’s being done. Only told the truck had no oil in it. The inspection was done at this location prior to us driving it off the lot!! We are now driving a equinox as rental while paying for a Silverado that’s double the cost. No one ever is available or calls you back. They have had the truck for over 2 weeks. 

Business response:

Hi Annamarie, We apologize for the unfortunate experience you are having with our service department. We have been in contact with the Director of Service, as well as the Chevrolet Service Manager. If you have any other feedback or issues you would like to share please email Emma at emmak@hoselton.com 

Poonam Parmar's profile image
Poonam Parmar 
recommend  Recommended
4 years ago

I had such a great experience here! Excellent selection of vehicles and very reasonably priced. Everyone was super helpful and accommodating. Will definitely be getting future vehicles from here 

Business response:

Thank you for this wonderful review! We hope you are enjoying your new vehicle! 

Malcolm R Keim's profile image
Malcolm R Keim 
4 years ago

For Hoselton Chevrolet specifically at 909 Fairport Rd, East Rochester, NY 14445 About a month or so ago my partner and I made an appointment to take a look at a new Chevy Bolt EV that I'm interested in leasing. Hoselton made an appointment for us to test drive and discuss financing. Upon arrival and waiting nearly 30 minutes past our appointment, we learned the vehicle was not on the lot nor was the sales rep willing to discuss financing with us as he was too busy closing another deal. Fast forward to now. We've been keepin... read more

Business response:

Hi Malcolm thank you for this feedback. We have reached out to our sales manager and he will be giving you a call shortly to discuss this 

Don Garrod's profile image
Don Garrod 
recommend  Recommended
4 years ago

Sales,service,are excellent I have purchased a number of vehicles from Hostelton’s and have been pleased with all the areas they handle. 

Business response:

Hi Don, thank you for this great review! We are happy to hear about your experiences with us! 

Tracy Jo's profile image
Tracy Jo 
4 years ago

Worst service and customer service ever!!! Extremely rude!! Took forever with my Toyota and never fixed it properly! Then they wanted more money to fix it property!! Never will I take another vehicle there again!!! 

Business response:

Hi Tracy, thank you for letting us know about your experience and we are sorry to hear your frustrations. If you have additional feedback please don't hesitate to reach out to us and we will do our best to fix the situation. 

Frequently asked questions about Hoselton Auto Mall

How is Hoselton Auto Mall rated?

Hoselton Auto Mall has a 4.3 star rating with 1,022 reviews. 

When is Hoselton Auto Mall open?

Hoselton Auto Mall is open now. It will close at 5:00 p.m.  

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