Hooters's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hooters

3.4

About this business

We're all over the place! Hooters of America, LLC is the proud franchisor and operator of more than 420 Hooters restaurants located in 41 states and 26 countries. We're not great with numbers, but even we can see that's awesome. How'd we get here? In 1983, six rowdy businessmen with no restaurant experience--but an appetite for chicken wings--got together to open a place they couldn't get kicked out of. True story. They created the first Hooters, and then they made history. Rescuing millions from the ordinary! When we starte... read more

Location details

123 W Trade St, Charlotte, NC, 28202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,731 reviews
Select a rating
Chelsie Krystina Rose's profile image
Chelsie Krystina Rose 
7 years ago

There is such a thing as treating others how you would want to be treated. Two wrongs don't make a right but I hope a valuable lesson was learned by one of your staff members as I am reading all about it online. 

Jeremy Osborne's profile image
Jeremy Osborne 
7 years ago

Took 15 min to take our drink order & they weren’t even busy. It was about 11pm. Wings were good but Big Dipper fries tasted like they e been sitting since lunch time. Service left a lot to be desired. 

Maddie Price Duke's profile image
Maddie Price Duke 
7 years ago

Excellent. Best food I’ve had in a long time. Will definitely be back 

Montana Johnson's profile image
Montana Johnson 
7 years ago

We sat in our booth for 5-7 minutes and 3 waitresses walked past us and never said a word. Being someone who worked in the service industry as front of the house manager, I of course got up, walked out and advised the host that we were leaving due to this issue. At-least one server should have stopped and asked if we had been helped and got our drink order, and then notified our server that we had been waiting there for some time and that we needed attention. 

Aween Rasheed's profile image
Aween Rasheed 
7 years ago
Crystal Snow Little's profile image
Crystal Snow Little 
7 years ago
Cindy Tucker's profile image
Cindy Tucker 
7 years ago

Service bad. Not given silverware. No pepper on table....not even crowded had to wait 25 min for food. 

Misty N Casey Miller's profile image
Misty N Casey Miller 
7 years ago

Service stunk! We ordered & she forgot 1/2 of it & we couldn't get our waitress to come back. We asked for more napkinz & she went up front to check her phone. We asked for refills & another waitress had to get it. We asked for a box & another waitress had to get it & she had to get our bill too. Needless to say the other waitress got the tip. The bathroom was filthy. The food was pretty good though. 

Daniel Jaramillo's profile image
Daniel Jaramillo 
7 years ago

worst service at any Hooters location in America. took 20 mins each time the waitress came to the table and even told me to come find her if she was taking too long .. terrible 

Business response:

Daniel Jaramillo sorry to hear about all the trouble, that definitely sounds like a headache, to say the least. Thanks for letting us know, as we will look into the service issues. If we can do anything else to make it up to you, please email me anytime at reviews@hooters.com. -Will 

Frequently asked questions about Hooters

How is Hooters rated?

Hooters has a 3.4 star rating with 1,731 reviews. 

When is Hooters open?

Hooters is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com