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Homestead at Laurel
- Apartments
- South Laurel, MD
About this business
At Homestead at Laurel we understand that choosing a place to live is one of the most important decisions you will make. Providing our residents with a community of comfort and endless services, we hope to make your decision that much easier. Whether you're looking for the convenience of a suburban location near major cities or excited to start a new journey in an area filled with local shops and entertainment, Homestead at Laurel is the perfect place to call home.
Location details
9523 Muirkirk Rd, South Laurel, MD, 20708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bad Management! lazy maintenance! rent gets higher every month! Apartment flooded 3 times in one year and had to use my rental insurance. Rent seems reasonable until they start charging over $300 in gas and water plus what that decide to make up. They have rodent and flooding issues. The maintenance team doesn’t like to work and will half fix the problem whenever they get to it. There is no parking and only one washer and dryer.
Business response:
Thank you for taking the time to voice your concerns. We're disappointed to hear that we have been slow to resolve your maintenance issues and sincerely apologize. We do not take maintenance and pest issues lightly and would appreciate the chance to connect with you on the matter. At your convenience, please visit our office or give us a call so we can work together to implement solutions. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Verified Renter Been a resident for 8 years now and I’ve never had a problem the office didn’t work with me to resolve. No issues with neighbors or parking. Convenient place to li, shopping center across the street and close to 295
Business response:
We're so appreciative that you took the time to let us know what you love most about our community. Our management team works diligently to cater to residents and we are delighted that you've taken notice. Thank you for choosing SouthRidge Apartments & Townhomes as your home! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Verified Renter The office personnel are awesome! Everyone is friendly and maintenance works very quickly. Nice area with many dog walking paths. I would love a dog park to be built, but other than that I LOVE THIS PLACE!!!
Business response:
Thank you so much for taking the time to review SouthRidge Apartments & Townhomes! It's our goal to provide the best for our residents and their furry friends, so we're delighted that you love everything we have to offer. Thanks again for your review and we look forward to continuing to provide you with a wonderful living experience! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Verified Renter This is a good place to live. Easy access to highway and necessities. Sometimes, there are restless people around here but the neighborhood is fine. The area sometimes smells of sewage.
Business response:
Thank you for the review! If you ever need anything, please feel free to stop by the leasing office. We appreciate your feedback. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Verified Renter It's cool, a bit pricy but cool! The homes require some maintenance outside of emergency repair. I like the way the staff seems to value the residents.
Business response:
Thank you for reviewing SouthRidge Apartments & Townhomes. We'll continue to do our best and are always available at our office if we can ever assist you with anything. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Verified Renter We moved in at the end of February 2023. So far so good! We’ve had a little to no concerns, and anything that has come up the wonderful complex staff has taken care of it. Here’s to an experience that will change how my family experience life.
Business response:
Thank you for your 5-star review. Our team works diligently to provide a wonderful community for our residents, and we're thrilled that our efforts are recognized in your feedback. We're grateful to have you as a resident and appreciate you choosing SouthRidge Apartments & Townhomes as your home! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
RATs, Mold, flooding, hidden Fee’s No parking Maintenance is horrible and will enter your home whenever they feel like it.
Business response:
Thank you for reaching out. We sincerely apologize for any inconvenience and would appreciate an opportunity to connect with you personally regarding your feedback. Please visit our office at your earliest convenience. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
Spend your hard earned money elsewhere I moved in August 2022 (after countless date changes by the company and no initial walkthrough) and about 15 minutes after my moving company left, I found my first roach. It is now October 2022 and I still have roaches with no clear end in sight. The staff has been unhelpful and unpleasant to deal with, stating that they are "understaffed" and this is why my living space has been made less of a priority. I have contacted the health department who has been putting pressure on them so we'... read more
AVOID AT ALL COST DO NOT MOVE HERE! I have lived here for almost 4 months. The day before my move in date, I was told that that apartment would not be ready. I arrived to the apartment 2 days later and everything that I was told would be fixed had not been. I needed a new medicine cabinet, tub was not cleaned out, pieces to hold the carpet to the hardwood floor was not in place, a stopped was missing from the bathroom sink, the blinds needed to be replaced. I put in maintenance request that day. For over 2 weeks my requests ... read more
Business response:
Dear Resident, Thank you for taking a moment to share your concerns with us. I apologize for the misunderstanding and would appreciate the opportunity to connect with you and clear up some miscommunication. Your concerns are very important to our team, and we'd appreciate the chance to provide you with some helpful solutions to improve your stay. Please contact me at tiara.lively@ticommunities.com, and I'd be happy to set up a time to chat. I look forward to hearing from you soon! Sincerely, Tiara L., Community Director - So... read more
Frequently asked questions about Homestead at Laurel
How is Homestead at Laurel rated?
Homestead at Laurel has a 3 star rating with 261 reviews.
When is Homestead at Laurel open?
Homestead at Laurel is closed now. It will open at 9:00 a.m.
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