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Home Title Lock
- Real Estate
- Coral Springs, FL
About this business
Location details
2766 N University Dr, Coral Springs, FL, 33065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
The Home Title Lock team is helpful and knowledgeable. They have always been very transparent and answered all of my questions accurately. I appreciate all they do for their customers.
Business response:
Thank you so much, ***! That's absolutely what we strive for and we're very happy to be of service!!
When I have a problem and call Home Title Lock they are very responsive. I get to speak to a real person without having to answer a bunch of automated questions, or be on hold a long time. I really appreciate the monitoring service because I have more than one property.
Business response:
Hi ******! We are so glad that you had a good experience with our team! We're happy to be of service and we're glad to give you the confidence and peace of mind that comes with talking to real people and not recordings!
Very professional, on top their game! It would be foolish to not have home title lock. The cost is peanuts to protect your home so its an easy decision. Im a lifetime member!
Business response:
Thank you for your review, ****! We're so glad to be of service and to have you with us for life! ??
****** was very professional and very informative., and I appreciate his expertise.
Business response:
Thank you for your review, *******! We're so happy you had a great experience with ****** and we're happy to be of service!
I have had Home Title Lock for a few years on two houses. Very pleased with the service.
Business response:
Thank you for your review, ****! We're glad to be of service!
Received notice today from my bank that $200+ dollars had been removed from my account. Upon investigating, determined it was home title lock. It would be nice if they sent out an email beforehand, stating a withdrawal payment would soon be due. Advance notice please or am cancelling my account.
Business response:
Hi ****!Although our membership autorenewal policy is stated during sign-up as well as in all HTL emails, I completely understand your concern.Although most subscriptions plans (IE internet or phone services, video streaming services, etc.) don't send reminders prior to every renewal, only charge receipts, I absolutely see the benefit of a reminder email that goes out to our 1-year or 4-year subscription members due to theamount of time in between renewals!I've discussed this with our development team and we've prioritizedad... read more
On 12/11/23 I called Home Title Lock and asked them to cancel my annual subscription. Their rep told me that it would take up to 24 hours before I would receive an email that would confirm that the subscription was cancelled and within 14 days I would receive a prorata refund check. When I had not received an email or a prorata refund I called back on 12/26/23 and asked that they check to be sure I was cancelled on 12/11/23. She said I was cancelled and within 72 hours I would hear from them and get a check for the prorata r... read more
Business response:
Hello ****,Many thanks for speaking with me today. As discussed, since you filed the dispute with your bank, we were not able to issue the refund straight away as it takes up to 30 days for the dispute to settle. I can confirm the refund has been issued today and appreciate your patience and for discussing this matter.Best,****
As a customer since 2015 I would never leave my home or my parents homes unprotected. Anytime an issue has arisen the staff has been on my side 100% and resolved the matter quickly and efficiently. Wouldn't leave our homes unprotected...worth every *****!
Business response:
Hello *****!I wanted to take a moment to express our sincere gratitude for the positive review. We truly appreciate your feedback and are thrilled to hear about your positive experience!If there's anything else we can do for you or if you have any suggestions for improvement, please feel free to reach out. We value your input and are always looking for ways to enhance our customer experience.Best,****
Home Title Lock is a scam, please be aware and stay clear. I called to cancel the service as they charged my credit card that had already expired. The person in customer service said that they cancelled my account and a credit would be issued to my credit card on file, they did not credit my credit card as promised so I reached out to the credit card company and they issued me a temporary credit. My credit card company came back to me and said the following "As per your CM Agreement and/or merchant policies, we are unable to... read more
Frequently asked questions about Home Title Lock
How is Home Title Lock rated?
Home Title Lock has a 3.8 star rating with 250 reviews.
When is Home Title Lock open?
Home Title Lock is closed now. It will open at 8:00 a.m.
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