Home Title Lock

Marshall C 

on BBB

5 months ago

I am impressed they called me to discuss the results of my report. That to me in in these days of the lack of customer servce was pleasantly surprising and satisfying. Thank you for sharing your experience! AtHome Title Lock, we take pride in providing personal, proactive service. Were glad our teams follow-up call made a positive impression and helped reinforce your confidence in our protection and support. 

Joe C 

on BBB

6 months ago

I would leave ZERO stars if possible.I sold my house, and about two weeks later, I happened to hear a Home Title Lock ad on the radio and thats when I remembered I had paid for their service. The house was already SOLD, yet I never received a single alert or notification about the transfer.This proves the service does absolutely nothing to protect you or keep you informed. Its completely useless and feels like a total scam.?? STAY AWAY! DO NOT WASTE YOUR MONEY! Thank you for your feedback. Home Title Lock provides monitoring... read more

JAMES S 

on BBB

6 months ago

Signing up was easy and the service tech that called to answer any questions I may have had was friendly and knowledgeable. Thank you for your feedback. Were glad to hear that signing up for Home Title Lock was easy and that our service representative was able to assist you in a friendly and knowledgeable manner.At Home Title Lock, we strive to provide a seamless experience for our customers and ensure they have the support they need to understand our monitoring services. 

Evan M 

on BBB

6 months ago

I'm a new member for home title lock and when I subscribed I hit the annual option instead of the monthy option. I emailed and the next day I received an email back from ***** who changed it for me. He even downloaded the receipt for me to show me it is changed, so far so good. Thank you for sharing your experience with us. We’re glad to hear that Bruce was able to quickly adjust your subscription and provide confirmation so you could see the change reflected right away. Our team works hard to make sure members are taken ca... read more

Lori L 

on BBB

7 months ago

The commercials for home title lock are teaching people how easy it is to steal home titles. That's a disgusting practice that puts homeowners at risk. Are they hoping to get more titles stolen to drum up business? I don't recommend companies who spread fear& give directions how to easily rip ppl off. We understand your concern. Our intention is never to provide a how-to for criminals, nor to create unnecessary fear. Unfortunately, deed fraud is a real and documented crime that homeowners across the country have faced. The p... read more

Marie S 

on BBB

7 months ago

I haven't had any contact with this company. I am leaving a review just in case the company has someone who regularly reads reviews. The blond young woman you've got advertising your business on TV commercials reminds me of a cartoon character. What is that bizarre speech impediment she has? She is a complete turn off. For that reason alone, I wouldn't consider your company. You'd appear more reputable and professional if you hired a better actor to represent you. Just sayin. We do not agree with your statement, but we do ap... read more

Randall E 

on BBB

7 months ago

I have had a great experience with Home Title Lock. I feel my house is now protected for titles thieves. We truly appreciate you sharing this feedback! At Home Title Lock, our goal is to give every homeowner the same sense of protection and peace of mind that youve described. Title fraud can happen quickly and without warning, so having continuous monitoring in place ensures youll be alerted to suspicious filings the moment they occur.Its wonderful to hear that you now feel confident your home is protected against title thie... read more

Michelle C 

on BBB

7 months ago

I was happy to hear from Home Title Lock. It made feel good to know that they are looking out for me. Thank you so much! And thank you for helping me to my questions pertaining to my property. Sincerely,MC Thanks ********! We're very happy to hear that and we look forward to continually monitoring your property and giving you peace of mind! ?? 

John B 

on BBB

7 months ago

I applied for FREE TRIAL but they charged me anyway. I sent email to REFUND FREE TRIAL price and CANCEL service. They responded that I was supposed to enter a coupon code for the free trial. The refunded the free trial. And for the next 3 months, charged full price each month for the service I requested cancelled. Ironic a ***** PREVENTION service commits *****! They were quick to respond via email about trial refund and NO RESPONSE days later about 3 monthly charges! I hope they agree to on camera interview this story is ma... read more