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Holy Cross Germantown Hospital: Emergency Room

3.1

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Location details

19801 Observation Dr, Germantown, MD, 20876, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.1345 reviews
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Maria DeLeon's profile image
Maria DeLeon 
10 years ago

Absolutely love this Hospital Great staff at the Maternity division, great doctors and Nurses!!! 

JC Vasquez's profile image
JC Vasquez 
10 years ago

The ER staff should be retrained or replaced! Loved the free parking though 

Glenn Wallace Weitz's profile image
Glenn Wallace Weitz 
10 years ago

HCG is a very welcome addition to Upper Montgomery County! Their staff members are exceptional from the moment you walk in the door :) 

Kelsie Kaiser Holtje's profile image
Kelsie Kaiser Holtje 
10 years ago

Well it nice to know we can get treaded just as lousy here as we can at Shady Grove. A terrible ER disappointment. I am sure your nurses are stressed keep in mind we are just as stressed. There is no need to treat anyone like garbage. State of the art facility with filtered water, same old trash nasty people. So disappointed 

Sonie Mathew's profile image
Sonie Mathew 
10 years ago

If you want your loved ones to be taken care of in a timely and efficient manner, DON'T come here! Follow through is sorely lacking. Everybody is dragging. Kaiser urgent care is quick and efficient. Maybe you should collaborate with them on how to run a medical building and staff. 

Marsha Mcknight Campbell's profile image
Marsha Mcknight Campbell 
10 years ago

Really tempted to give the extra star but I strongly believe theres always room for growth. I am pleased to be a member of this team of awesome Nurses and doctors. You guys shine the brightest everyday despite all the challenges....I LOVE my team... we only get better everyday... ive never met a baby that ran before they crawled or walked. So heads up cause we are AWEEEESOMEEEE.. 

J Collette James's profile image
J Collette James 
10 years ago
Henry Molina's profile image
Henry Molina 
10 years ago

I wish I could leave zero starts this place is horrible no one in the ER knows anything all I hear is we don't know anything worst place ever 

Michelle Michaelis's profile image
Michelle Michaelis 
10 years ago

Worst hospital experience of my life. I was brought in by EMS and spent 27+ hours in the ER. Told I was being admitted but there were no beds available. When my family member asked, he was told that there were three or four people ahead of me to get a room, and at least one had been waiting for 42+ hours. I asked for water during the day, it never came. Twelve or more of us, plus visitors, using one bathroom, including a woman with confirmed flu and pneumonia. Disorganized to the point of making errors (which I won't detail ... read more

Frequently asked questions about Holy Cross Germantown Hospital: Emergency Room

How is Holy Cross Germantown Hospital: Emergency Room rated?

Holy Cross Germantown Hospital: Emergency Room has a 3.1 star rating with 345 reviews. 

When is Holy Cross Germantown Hospital: Emergency Room open?

Holy Cross Germantown Hospital: Emergency Room is open now. It will close at 11:59 p.m.  

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