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High Oaks Apartment Homes
- Apartments
- Austin, TX
About this business
Nestled among lush trees and vegetation in northwest Austin,the apartment community of High Oaks offers comfort, convenience and a unique sense of style on 53 acres, with canyon views and only minutes away from shopping, fine dining, major employers and major highways. Our apartment homes feature the modern innovations in design and construction commonly found in upscale custom residences. We offer a number of unique services that you just can't find anywhere else. You'll be amazed by the never ending views and you will forg... read more
Location details
11028 Jollyville Rd, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
Good for the money. High Oaks is not the most impressive apartment, but if you can look past minor flaws and annoyances, it's a satisfactory place to live at a price that's hard to beat in Austin. It's in a great location for those wanting to be close to shops and restaurants of north/northwest Austin. This is not a "luxury apartment," however the staff does a fairly good job of maintaining the property and keeping it looking presentable. Nothing fancy though. Same can be said for the interior of the apartments. It's obvious... read more
High oaks I love the staff at my apartment community. The apartment I rented from Houston was exactly what I thought it would be prior to me moving in. They were able to accommodate my move from Houston to Austin and answered all my questions in a timely manner. I love the pool and laundry facility as well. We have two pools and beautiful scenery.
Very poor staff I have lived here for only two months and all of this has happened already: 1.) They lost my lease when I flew in from out of state to sign 2.) Was not told about needing to set up utilities and renter's insurance until after move in 3.) Was not given a laundry room key until after 7 emails and 3 phone calls requesting one over the course of two weeks 4.) Very strong cat urine smell was not taken care of until 4 weeks after move in and 4 maintenance requests 5.) Holes in front door not repaired for over 4 wee... read more
Business response:
Thank you for feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us by stopping by the office or you can also reach us by phone at 512-345-8823 so that we can address your needs in a timely manner - Joshua
Frequently asked questions about High Oaks Apartment Homes
How is High Oaks Apartment Homes rated?
High Oaks Apartment Homes has a 3.4 star rating with 184 reviews.
When is High Oaks Apartment Homes open?
High Oaks Apartment Homes is open now. It will close at 6:00 p.m.
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