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Specialties We pride ourselves in providing products and services to meet all our travelers' needs. Choose a car that fits your style from over 10 vehicle collections including; Green Traveler, Prestige, Adrenaline, and DreamCars®. Utilize our mobile application on your iPhone or Android phone and to make and modify bookings from anywhere. Ensure peace of mind with our optional protection packages or emergency roadside assistance. Add Hertz NeverLost® or Sirius XM® Radio to enhance your trip. Simplify your charge... read more
600 Rental Blvd, Kenner, LA, 70062, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:30 a.m. to 11:00 p.m. | |
Tue | 6:30 a.m. to 11:00 p.m. | |
Wed | 6:30 a.m. to 11:00 p.m. | |
Thu | 6:30 a.m. to 11:00 p.m. | |
Fri | 6:30 a.m. to 11:00 p.m. | |
Sat | 6:30 a.m. to 11:00 p.m. | |
Sun | 6:30 a.m. to 11:00 p.m. |
My boyfriend and I were traveling to Memphis, TN for the St. Jude marathon event. We were told we could not get on the plane because we were "three minutes late." We ended up having to rent a vehicle from Hertz and drive 7 hours to our location. Marilyn was our Hertz assistant at the New Orleans airport. She was PHENOMENAL! I was of course in tears because I didn't want to miss the deadline to pick up our packets and we had a 7 hour drive in front of us. She provided GREAT customer service and comforting words. She was very ... read more
Terrible service. Do not represent the hertz name at all.
Update to my Hertz saga... Gerald, the manager, called shortly after my posted review!ð He explained that the $200 will not show as an actual return deposit... it will just vanish as though the charge was never made. So I will own my share of ignorance regarding how the $200 is charged and credited. I bank with PNC and I am accustomed to seeing debits and credits listed by dollar amounts. I no longer keep a check book so physically deducting and a ding and knowing an actual check balance is something I honestly don't c... read more
As a business owner, I do not usually resort to negative reviews about a company if they effectively communicate with me first. However, if I do not hear back from the manager Gerald by today. stay tuned to a very long negative report and dissertation regarding my latest experience with this company. Just for starters, if you purchase the rental through Priceline, be prepared to make a $200 deposit... one that they claim is returned by 12 midnight one your rental contract is closed. Needless to say, I closed my transacti... read more
SCAMMER/LIAR Run for this company!We bought a rentcar on Priceline for 200$ and when you arrived to the airport in New Orleans, Hertz gave us a bill for 468$ (We refused all the options except the last one for the fuel for 33$) so we ask her why there were this amount and the employee said "Don't worry you already paid 200$ you don't have anything to pay. I just need your card for the deposit." We just took the car and the last day the employee checked the car and gave us this same bill so we asked the same question and he s... read more
Me. Edwardwas great.
Very nice person checked me in; we were late and they even drove us to the gate in our rental car. Excellent customer service.
Easy access, great service, clean cars!
Helpfull in changing cars
Hertz - New Orleans Airport has a 4.3 star rating with 73 reviews.
Hertz - New Orleans Airport is open now. It will close at 11:00 p.m.
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