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Hertz Car Sales Webster
- Used Car Dealers
- Webster, NY
About this business
Location details
2111 Empire Blvd, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Went and looked a Van but it had issues. Thought they would be covered under warranty but salesman would not look into it unless I was sure I was going to buy it. Said he didn't want to waste his time.
Yes, but I found a vehicle already
Good experience
I happened to be in the area so I decided to stop in and talk to someone about test driving a car. The salesman Shelley that contacted me about a specific car, just happened to be there on her day off and was more than happy to show me some cars and take time to talk to me about prices etc. She was very nice and not pushy at all. The car I decided to buy had some scuff marks and a dent in the bumper so they had it fixed for me. When I picked up the car there was a few chips out of the windshield so they had a company come to... read more
I got to the dealer, and was informed that the car had been put back into the fleet. There was no other offer to drive another car, and when I arrived, four people sat at desks and no one greeted me or asked if they could help. The salesperson did tell me how to research another car, but in all this was very disappointing.
Cars were on the lot were not washed and appeared to have an untouched interior after being returned as a rental. It was disappointing to see dirty cars for sale.
Business response:
We're sorry to hear about your negative experience, and can understand your frustration. Thank you for your review, and we will reach out to our local team regarding this matter.
The dealer contacted me promptly and answered my questions.
Business response:
Thank you for your 5-star review. We're always glad to read reviews like this.
They answered my question about the engine the next day.
Business response:
Those are great words to read. Thank you for your 5-star review, Janice
Amazing experience!!!
Business response:
That's great to hear. Thank you for your 5-star review.
Frequently asked questions about Hertz Car Sales Webster
How is Hertz Car Sales Webster rated?
Hertz Car Sales Webster has a 4.1 star rating with 174 reviews.
When is Hertz Car Sales Webster open?
Hertz Car Sales Webster is open now. It will close at 7:00 p.m.
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