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Hertz - BIRMINGHAM AIRPORT - Birmingham, AL
- Car Rental
- Birmingham, AL
About this business
Specialties We pride ourselves in providing products and services to meet all our travelers' needs. Choose a car that fits your style from over 10 vehicle collections including; Green Traveler, Prestige, Adrenaline, and DreamCars®. Utilize our mobile application on your iPhone or Android phone and to make and modify bookings from anywhere. Ensure peace of mind with our optional protection packages or emergency roadside assistance. Add Hertz NeverLost® or Sirius XM® Radio to enhance your trip. Simplify your charge... read more
Location details
Birmingham Airport, 5540 Airline Drive, Birmingham, AL, 35212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 11:00 p.m. | |
| Tue | 6:30 a.m. to 11:00 p.m. | |
| Wed | 6:30 a.m. to 11:00 p.m. | |
| Thu | 6:30 a.m. to 11:00 p.m. | |
| Fri | 6:30 a.m. to 11:00 p.m. | |
| Sat | 6:30 a.m. to 11:00 p.m. | |
| Sun | 6:30 a.m. to 11:00 p.m. |
SCAMMERS!!! Absolutely the WORST experience I have EVER had! After not correctly booking my reservation on a company account and holding $580 on my card they charge me with "Damages for smoking in the car" I haven't touched a cigarette in 25 yrs!!!! These people will do what ever it takes to make a buck! I will NEVER USE this company again!!!
I have been trying by phone and email to make contact with them all this week. ALL DAY phone goes to voicemail. Left various messages and sent emails as they request. No response. Finally spoke to someone on Friday evening who called his manager by phone. They were not in the slightest bit interested. I am stuck with a car that an Engineer says I should not drive but can't get it changed. Absolutely ridiculous.
Reserved a car online to exchange for a car I was renting on a multimonth contract, which needed service. Went to pick up car - the airport was a 30 minute drive from where I was staying - was told that the car I had reserved, a small suv, was not available and to 'try back later'. They rarely answer the phone, and don't return messages, so I'm supposed to make another hour long round trip drive to find out whether or not they have a car that the Hertz website says they have? No customer service mindset whatsoever.
HORRIBLE - did not give us the type of vehicle reserved. Tried to complain - could not find anyone to discuss with. Birmingham airport did not pick up the phone and hertz numbers don't take complaints.
The staff was very courteous at my arrival and upon dropping my car off.
So friendly and helpful!
Great experience
You did a wonderful job
Really nice employees!
Frequently asked questions about Hertz - BIRMINGHAM AIRPORT
How is Hertz - BIRMINGHAM AIRPORT rated?
Hertz - BIRMINGHAM AIRPORT has a 4.2 star rating with 57 reviews.
When is Hertz - BIRMINGHAM AIRPORT open?
Hertz - BIRMINGHAM AIRPORT is open now. It will close at 11:00 p.m.
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