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Heritage at Oakley Square
- Apartments
- Cincinnati, OH
About this business
Modern. Spacious. Open concept. Granite. Stainless. Pool. Fitness. Theater. Yes, it's all here. Heritage At Oakley Square in Cincinnati, OH offers all-new 1, 2, and 3 bedroom apartments. Located on the Oakley neighborhood, living here is more than just your apartment. It's your Lifestyle. Meeting friends for dinner and drinks just became the best part of your day. Less than 10 minutes by foot to Oakley Square, that's barely enough to work up an appetite. With all the modern amenities you could wish for and a killer location,... read more
Location details
4382 Marburg Ave, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Renter Beware Management is extremely slow to respond (if they do respond). just about everything in my apartment imaginable has broken down in the four months ive been here; washer & dryer, Dishwasher, AC twice. Parking is a absolute nightmare, they have more renters then they have parking spaces. Oakley has alot of great apartments to rent from, this is not one of them.
Nice Apartment, Poorly Managed The inside of the apartment is nice, with all new appliances, nice floors, etc. It's what made us fall in love and choose this place. HOWEVER, management is absolutely terrible. They never respond to calls or emails, you have to physically go in to get anything done. Even then, it often still takes weeks to make any sort of progress. They do not enforce any of their own rules, as there are often loud parties at night, dog poop everywhere, and trash left out in the hallway for days. During COVID... read more
Business response:
Hello Erica, We appreciate you taking the time to share your experience with us. We will certainly speak to our team about your incident with the water leak. We realize that a situation like that can be very stressful and we apologize if you feel it wasn't handled appropriately. We can understand that apartment living can have its challenges when it comes to noise and neighbors. We do have noise and disturbance policies outlined in our lease agreement. If you feel like your neighbors are in any violation of these policies, w... read more
Not Bad, but Not Worth the Money Not bad, but not worth the money. The units themselves are spacious, clean and updated. Maintenance was responsive and professional. However, you will often be paying for additional 'community amenities' that are more than poorly managed and struggle with the community itself. The gym (pre-lockdown) that is onsite is small, poorly equipped and was constantly falling apart. The pool, though nice, is often overcrowded by people not adhering to the one guest per resident rule. This would not be ... read more
Business response:
Hello William, We appreciate you taking the time to share your opinion with our team. We want to apologize for any confusion regarding the fees associated with your lease. We make every effort to be transparent and clearly explain any and all charges that pertain to a residency in our community during your initial lease signing. We understand that the amenities being closed and/or limited due to Covid can certainly be frustrating. Our staff takes the health and safety of our community very seriously and will certainly be loo... read more
Amazing! Love it here! Location could not be better. Everything is new and nice, plus the workers are all awesome. My unit is a great size, plenty of room and good design for me and my dog. Tons of good food options near by, MadTree Brewing is definitely a place to check out. Another plus is how close we are to the Oakley Playground. You cannot go wrong choosing this location to live!
Business response:
Hello, We're so delighted to hear that you have had a wonderful living experience in our community! We love that you've been able to enjoy the neighborhood and all that it has to offer and we certainly appreciate the kind words about our staff. Thank you so much for choosing our property to call home! -Heritage at Oakley Square Team
SERVICE IS BAD. Just FYI: Expect to pay A LOT of money and HOPE that you will not need any maintenance. My experience requesting service has been a NIGHTMARE. See story below so you can have a sense for their lack of commitment and take that into account when making a decision about renting here: My dishwasher broke down. Tuesday (Feb 25th) we put in an order. I also called and was told that within two days they would send someone. They DID NOT. My husband called on Thursday they promised to send someone that day, DID NOT. I... read more
Business response:
Hello, First and foremost, we'd like to apologize that you've encountered such a frustrating experience. We realize that there has been a clear lack of communication on the part of our team. We know that having a dishwasher out of service can prove to be very inconvenient. We will be reviewing your feedback as a team to understand what went wrong and how this can be avoided moving forward. We value you as a resident and we hope that we can work together to come to a resolution for this issue. Thank you for taking the time to... read more
Great home for my family Living here has been great for my family. It's a nice community and our apartment is the perfect size for my wife and two children. There's plenty of room for our kids to play! You can even have pets, we're just not there yet. Our place is nice, perfect layout for the fam. Nice kitchen and appliances. Everything works well and has held up nicely since we've lived here. Maintenance guys are nice and do good work. The location is great, all the essentials are nearby. School is easy. It's a nice life he... read more
Business response:
Hello, We're so happy that you and your family are enjoying living here. We're very family friendly and always appreciate when our residents let us know that they are satisfied. We want to continue to make our community the nicest in town, and with the invaluable feedback from our residents, we will! Our door is open should you need anything. Thanks again! - Heritage at Oakley Square Team
Good place to live This is the best place I've ever lived in! It's new and modern and everything is nice. The people here are friendly which is nice for a change. My apartment is a good deal for the money, especially with all the amenities. I had a few hiccups moving in but the office helped smooth things out. A rating :)
Business response:
Hello, Thanks for your review and for rating our community 4 stars! We appreciate your feedback and we're happy to hear your issue was quickly resolved by our team. We strive to make things easy for our residents while providing a nice living environment. Our door is always open if you ever have any additional feedback. Thanks again! - Heritage at Oakley Square Team
Parking is a big mess, Trash is big mess, No good Management 1. EXPENSIVE: It is a too expensive place to lease. 2.Parking ( 0 out of 5) -I don't know why they are leasing this apartment to college students or to people who share 1 apartment in 3 people and they park 3 cars. I was amazed to know that they have allowed 6 people to lease a 2-bed apartment, 3 couple lives in 1 apartment OMG! Why they don't allocate 1 dedicated parking for each apartment and charge for extra parking space?? 3. Trash (1 out of 5)- Trash service i... read more
Business response:
Hello, Thank you for sharing your experience living in our community. We appreciate you taking the time to provide feedback while detailing out your concerns. We take resident feedback very serious and factor it in our upgrade and improvement plans. - Heritage at Oakley Square Team
Leasing and Parking I must attest to the parking issues on the property, however, I am moving from out of town for work and came to the Heritage looking for a one bedroom. I did like the property but they did not have an apartment open during my time frame. I must be upfront after reading several reviews, I almost didn't come because of reading on the parking issues. When I came in, I brought up the concern but the leasing person Andrew was very up front and honest with me about it. He did inform me that they had recently ad... read more
Business response:
Hi, Thanks so much for taking the time to review our community. We appreciate your honesty and we take feedback about our community very serious. We're happy that you had a good experience with Andrew and that your first impression was a positive one. You are welcome back to our community anytime and should you be looking for a new home in this area, please come in and see us. Thanks again! - Heritage at Oakley Square Team
Frequently asked questions about Heritage at Oakley Square
How is Heritage at Oakley Square rated?
Heritage at Oakley Square has a 3 star rating with 165 reviews.
When is Heritage at Oakley Square open?
Heritage at Oakley Square is closed now. It will open at 10:00 a.m.
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