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Heritage at Oakley Square
- Apartments
- Cincinnati, OH
About this business
Location details
4382 Marburg Ave, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Things are okay. I just go into the property and the package room was a little overwhelming. Very disorganized, I was supposed to have my mattress delivered here and it looks like the delivery company left it outside the leasing office. Then I went to ask the leasing office if they’d seen it, but even thought they are open, the door sign said “will return in 2 and a half hours”. Not the end of the world unless of course I can’t find my mattress, then I’ll be more upset. Apart from the mail room, people have l... read more
Verified Renter Good amount of space. Comes with washer and dryer. Electric stove. Balcony. Parking can be challenging is what I heard but so far it hasn’t been that bad
Business response:
We are so pleased that you've had a 5-star experience and that you're happy with your spacious apartment all of it's amenities. Thank you for sharing a positive review! - The Heritage at Oakley Square Team
DO NOT MOVE HERE!!!!! If you want your car and apartment broken into and your car stolen this is the perfect place to move. For the amount of money we pay to live here the lack of security is crazy. There are no cameras and no senses of security when it come to your things and safety. When you complain absolutely nothing happens, no action and no type of accountability.I wish I could give this place negative stars. The apartments are extremely mediocre and the hot water tends to run out a lot. I wouldn’t recommend living her... read more
Verified Renter My resident experience at the Heritage has been awesome! I feel safe at this apartment and the location is the biggest draw for me. There are so many places to walk to & if not just a short drive away. Looking forward to another year!
Verified Renter Good place great neighborhood pet friendly needs more parking spaces helpful staff lots to do in the nearby areas Paul is always great to work with on any problems
Verified Renter The dog park is all gravel and ALWAYS covered in poop. There’s dog poop everywhere in general (need cameras to hold people responsible). The grills have been broken more often than not but that’s minor compared to how much poop is everywhere and the fact that no one picks up after their dog. The “dog park” is literally rocks for some reason but there’s about 80 piles of poop there still.
Verified Renter I love our unit and have had a great experience with the staff. The maintenance however is very slow to get back to any request. Neighbors are inconsiderate of noise levels and the fact that we all live in a shared building
Business response:
Hello- Thank you for taking the time to share a review about your experience. We are always happy to hear from our residents and are so glad that you love your apartment and that your experience with the office staff has been great. We do, however, apologize if the maintenance team has been slower than expected when addressing your repairs. They have been working to take care of the needs of the community and are making every effort to improve the response time. We appreciate you being patient! If you are having issues with ... read more
Verified Renter Super convenient location, unfortunately this is the only advantage of living here. • terrible move-in experience: poor pre-move-in check made by the property, when I moved in many appliances need to be fixed (clogged bathtub, light bulbs, broken oven light and 5 more) • unresponsive maintenance request: submitted the maintenance request as I moved in, but none of them has been taken care of, nor was I told when it’s gonna be fixed. • safety concerns: no safety cameras and open entrance to the apartment compl... read more
Verified Renter First thing I did was submit a maintenance request to have my AC unit replaced and after 3 days of no communication it was finally replaced. - The property is overwhelmingly understaffed - first week I moved in, my car was broken into and my sunglasses stolen. - no security cameras anywhere around the property - train rolls around behind the property on a daily basis, multiple times a day making serious banging noises - lots of dogs around the property, occasionally run into some dog poop - the mail room situ... read more
Frequently asked questions about Heritage at Oakley Square
How is Heritage at Oakley Square rated?
Heritage at Oakley Square has a 2.9 star rating with 180 reviews.
When is Heritage at Oakley Square open?
Heritage at Oakley Square is open now. It will close at 6:00 p.m.
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