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Modern. Spacious. Open concept. Granite. Stainless. Pool. Fitness. Theater. Yes, it's all here. Heritage At Oakley Square in Cincinnati, OH offers all-new 1, 2, and 3 bedroom apartments. Located on the Oakley neighborhood, living here is more than just your apartment. It's your Lifestyle. Meeting friends for dinner and drinks just became the best part of your day. Less than 10 minutes by foot to Oakley Square, that's barely enough to work up an appetite. With all the modern amenities you could wish for and a killer location,... read more
4382 Marburg Ave, Cincinnati, OH, 45209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter The dog park is all gravel and ALWAYS covered in poop. There’s dog poop everywhere in general (need cameras to hold people responsible). The grills have been broken more often than not but that’s minor compared to how much poop is everywhere and the fact that no one picks up after their dog. The “dog park” is literally rocks for some reason but there’s about 80 piles of poop there still.
Verified Renter I love our unit and have had a great experience with the staff. The maintenance however is very slow to get back to any request. Neighbors are inconsiderate of noise levels and the fact that we all live in a shared building
Business response:
Hello- Thank you for taking the time to share a review about your experience. We are always happy to hear from our residents and are so glad that you love your apartment and that your experience with the office staff has been great. We do, however, apologize if the maintenance team has been slower than expected when addressing your repairs. They have been working to take care of the needs of the community and are making every effort to improve the response time. We appreciate you being patient! If you are having issues with ... read more
Verified Renter Super convenient location, unfortunately this is the only advantage of living here. • terrible move-in experience: poor pre-move-in check made by the property, when I moved in many appliances need to be fixed (clogged bathtub, light bulbs, broken oven light and 5 more) • unresponsive maintenance request: submitted the maintenance request as I moved in, but none of them has been taken care of, nor was I told when it’s gonna be fixed. • safety concerns: no safety cameras and open entrance to the apartment compl... read more
Verified Renter First thing I did was submit a maintenance request to have my AC unit replaced and after 3 days of no communication it was finally replaced. - The property is overwhelmingly understaffed - first week I moved in, my car was broken into and my sunglasses stolen. - no security cameras anywhere around the property - train rolls around behind the property on a daily basis, multiple times a day making serious banging noises - lots of dogs around the property, occasionally run into some dog poop - the mail room situ... read more
Verified Renter No maintenance for 2 months is insane for an apartment complex. No parking and a loud train that keeps you up at all night. Wouldn't recommend to no one unless you like listening to loud trains and have to park across the street because there no parking at night ever so hopefully you don’t work late.
Business response:
Hello- We apologize if there have been any delays on your repairs. If there is anything pending, please do reach out to our staff and we can provide you with an update or timeline. We appreciate your patience and understanding and are more than happy to work with you to make sure everything is resolved. Thank you.
Please read reviews before considering!!! I wouldn’t recommend anyone stay here. There’s a loud train that runs all day and night. Extremely loud and vibrates my room. Constantly woken up in the middle of the night. You think if an apartment located directly behind an active train track, they would at least install sound proof windows. But if you enjoy being woken up at 3am everyday night this is the perfect home for you! There’s no security cameras for safety. I’ve been here a month and my car has already been vandalized. M... read more
Nice interiors, poorly maintained Where do I start? There is dog poop everywhere and when I say everywhere I literally mean everywhere. There’s been dog poop in the middle of a sidewalk that has been there for almost 2 months now. You can’t go into the grass without an 80% chance of stepping in something. Also, in that grass is a bunch of litter. From dryer sheets to fireball Single shots to flash drives there’s trash everywhere. Management says they have a policy and to let them know if I see anybody but clearly no one is g... read more
Train noise Don’t even consider. Noise from train is unbearable !!!
Business response:
We're very sorry to hear that you're having issues with noise. Please don't hesitate to check in with our staff to see if there's anything we can do to help. We want all of our residents to be comfortable in their homes and have a great experience in our community. Thank you. - The Heritage at Oakley Square Team
Train noise, dirty and smelly! Hallways and club house dirty and smelly. Noise from industrial train day and night! Would not recommend to my enemies!
Business response:
We make every effort to ensure that our property is clean and pleasant. If there are areas of concern that you feel need extra attention, please don't hesitate to check in with our staff. Our maintenance team would be happy to take a look and address any issues. We want all of our residents to be comfortable in their homes and have a great experience in our community. Thank you. - The Heritage at Oakley Square Team
Heritage at Oakley Square has a 3 star rating with 165 reviews.
Heritage at Oakley Square is closed now. It will open at 10:00 a.m.
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