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Heritage at Oakley Square
- Apartments
- Cincinnati, OH
About this business
Modern. Spacious. Open concept. Granite. Stainless. Pool. Fitness. Theater. Yes, it's all here. Heritage At Oakley Square in Cincinnati, OH offers all-new 1, 2, and 3 bedroom apartments. Located on the Oakley neighborhood, living here is more than just your apartment. It's your Lifestyle. Meeting friends for dinner and drinks just became the best part of your day. Less than 10 minutes by foot to Oakley Square, that's barely enough to work up an appetite. With all the modern amenities you could wish for and a killer location,... read more
Location details
4382 Marburg Ave, Cincinnati, OH, 45209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The parking situation is astounding. Even after implementing a parking pass policy for residents, and renovating the parking lot to create more spaces, there still aren't enough parking spaces for residents to park in legally designated spots. How the complex passed an inspection for city ordinances is beyond me. The management company recently doubled down on this poor reputation by announcing that the city of Oakley will begin ticketing and towing cars in no parking zones. Why are residents held responsible for a negligent... read more
Business response:
Hello, Thank you for your feedback about the parking in our community. We have implemented changes and are seeing an improvement overall. Unfortunately, there are still residents parking illegally(even when parking spots are open)and we must maintain fire and safety standards at all times for the safety of all our residents. Therefore, parking enforcement is needed until these violations stop happening. We continually monitor our strategy and look for ways to keep improving the process. Thank you for sharing your concern, sh... read more
Parking Even after they created more parking spaces, people are still parking in the fire lanes. Even though there are available parking spots. When will management start to tow these illegally parked cars?
Business response:
Hello, We're sorry to see that parking frustrates you and caused you to rate our community so poorly. We've made several changes to our parking regulations and have seen a significant improvement. We apologize that it has inconvenienced you and we thank you for your patience as we work to improve the parking situation for all our residents. We appreciate you taking the time to let us know about this particular experience. - Heritage at Oakley Square Team
Park at your own risk Parking is a major problem in this apartment complex. They DO NOT have enough spaces for all residents to park even though they keep moving in new residents all the time. On top of that, add the guests of the residents and you have a real traffic jam. They are now towing cars (yes, even if you are a resident with a parking permit) that are parking in their "no parking zones." These apartments are way too expensive to requires residents to park 3 blocks away. I now have a curfew if I want to have a parki... read more
Business response:
We do apologize for your inconvenience and management is aware of your concerns. As we have implemented the parking policy we do require all residents to have their parking permit clearly visible from their front windshield and to avoid the “No parking zones” mandated by the fire department for ease of access. As always, we are diligently working to alleviate your concerns and we ask that should you have any questions or concerns, do not hesitate to come up to leasing office during normal hours.
Location is great but beware as nuances exist Location is great. Downsides: - Parking, parking and yes, parking. Weekends seem to be worst and if you arrive late in the evening you can expect to requir a several block walk to your building from where you find a spot to park - Cold - although the complex touts that it is a leed facility - the apartments are cold in the winter due to the draft that comes through all of the window frames - The train - so you know: the train idles outside the complex while the train company sort... read more
Business response:
Hello, Thank you for sharing your review of our community. We value resident feedback and appreciate you taking the time to let us know how we're doing. Our team strives to provide residents a 5 star living experience and we're always working hard to upgrade and make improvements within our apartments and community. If there is anything we can do for you or you ever have additional feedback, please stop in our office to let us know. Thanks again. - Heritage at Oakley Square Team
Beware of Parking Issues Great location, spacious units, nice interior appointments. But, Oakley at Heritage Square has one MAJOR issue...PARKING is an absolute night mare, and has been for 15 months that I have lived in the complex. The staff has admitted on several occasions that there are fewer parking spaces than units, which creates a nightly issue. Cars are constantly parked illegally blocking in people who actually park their cars in the defined spaces...every weekend cars are parked on the sidewalks and even in the g... read more
Business response:
We do apologize for your inconvenience and management is aware of your concerns. As we have implemented the parking policy we do require all residents to have their parking permit clearly visible from their front windshield and to avoid the “No parking zones” mandated by the fire department for ease of access. As always, we are diligently working to alleviate your concerns and we ask that should you have any questions or concerns, do not hesitate to come up to leasing office during normal hours.
Do NOT move here Literally, the only thing this complex has going for them is location. Everything else is awful. The people that work in the office are terrible. The payments website always messes up. Maintenance requests take..actually I am still waiting. It has been over 80F in my unit nearly all summer. There is ZERO place to park at night, and if you park on the curb - they threaten to tow your vehicle. The train behind the buildings, is so loud at all hours of the day and night. The building even shakes at times. So un... read more
Business response:
With our new management team here at Heritage At Oakley Square we regret to hear that you have had such trouble in getting a response to your concerns. We would appreciate the opportunity to rectify the situation if you would like to stop by the office at your convenience and speak to one of our management staff. Best regards, Heritage At Oakley Square Management
MadMar flats This brand new property is extremely well located in the heart of Oakley. If you like the advantages of being able to walk to shops, restaurants and even the supermarket you will find the location very convenient. At the same time it is only a few minutes drive from many big retail stores and supermarkets such as target and Kroger. We have a three bedroom, and it's just great for our needs. This is the only apartment we know that has three full bathroms also. It is perfect for a family (which is our case) or to ... read more
Business response:
Hello, Thank you very much for your 4 star review!
Frequently asked questions about Heritage at Oakley Square
How is Heritage at Oakley Square rated?
Heritage at Oakley Square has a 3 star rating with 165 reviews.
When is Heritage at Oakley Square open?
Heritage at Oakley Square is closed now. It will open tomorrow at 10:00 a.m.
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