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Heritage at Oakley Square

2.9

About this business

Location details

4382 Marburg Ave, Cincinnati, OH, 45209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
2.9180 reviews
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Realpage A.'s profile image
Realpage A. 
9 months ago

Verified Renter Office staff has been great so far and very helpful prior to move in. Only complaint would be the minor issues with the apartment such as broken blinds and locks that are very finicky. 

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Realpage A. 
9 months ago

Verified Renter The grills went down last summer and still are not operational. That’s unacceptable when you’re paying thousands of dollars in rent. It seems like nobody cares about the quality of the amenities. The dog area has broken fencing and broken doors and that doesn’t even include the fact that it’s literally just a bunch of rocks. Some dog is gonna get hurt running around in that place and they’ll have a perfect lawsuit for negligence. Safety is a concern since there’s no security cameras. The lack of security came... read more

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Would give a zero if possible. Moved into a dirty unit with a variety of issues. Most importantly our AC has been out for 10 days and counting. We will be looking at withholding rent or ending our lease if this is not fixed soon. 

Business response:

We apologize for the issue you're having with your AC. Please do continue working with our manager on having this resolved. We are confident we can get this taken care of for you. Thank you. - The Heritage at Oakley Square Team 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter So excited to be moving in to this apartment community! The application experience was super simple and the facilities are so great, very happy that I am living here! 

Realpage A.'s profile image
Realpage A. 
10 months ago

Verified Renter Everyone’s super friendly Paul is extremely helpful and knowledgeable. Ashley is always going above what is expected to help out and is always super friendly 

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Realpage A. 
11 months ago

Verified Renter Some pretty major issues with apartment. Maintenance is slow, but everything else is good. People are nice and location is great. Trains kinda suck, but you get used to it pretty quickly. 

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Realpage A. 
11 months ago

Verified Renter The apartment is in a great location and is within walking distance to local restaurants and bars. The apartment has a lot of space. One improvement that could be made is updates to the workout room. Also the maintenance is slow to respond. 

Business response:

It's great that you're loving the location and all the local restaurants and bars! We appreciate the feedback about the gym and will absolutely keep that in mind as we plan improvements throughout the community. If you have any outstanding repairs that haven't been addressed, please let us know and we can most certainly provide you with an update. We appreciate your patience and are always here to help! - The Heritage at Oakley Square Team 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter My resident experience was phenomenal. The staff help me out throughout the whole process from scheduling a tour, to helping me find the mail room on move-in day. I was even explained in detail the different parking items I can get. The neighbors are sweet they offered to help me move in and even held the door a few times. 

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Realpage A. 
a year ago

Verified Renter Simply. Awesome:), inevitable. I know I would love it since I signed the lease. The rooms are very spacious and both my wife and I; well, my wife love that there’s a walk in closet and it’s awesome. 

Frequently asked questions about Heritage at Oakley Square

How is Heritage at Oakley Square rated?

Heritage at Oakley Square has a 2.9 star rating with 180 reviews. 

When is Heritage at Oakley Square open?

Heritage at Oakley Square is open now. It will close at 6:00 p.m. 

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