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Herb Jones Auto Group

4.3

About this business

Location details

1605 Ring Rd, Elizabethtown, KY, 42701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.3573 reviews
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Michael Butler's profile image
Michael Butler 
recommend  Recommended
6 years ago

ALWAYS easy to do business with these folks. Ricky Whitlock and David Hodges are top notch! They’ve always done right by me, would highly recommend! 

Wayne Hertel's profile image
Wayne Hertel 
recommend  Recommended
6 years ago

I am a fan - have yet to be disappointed with the team at Herb Jones. Had a great experience with Brian and the entire service department going out of their way to take care of me. Everything from emergency ordering of parts - working with the chip repair place for me - price matching tires - meeting a personal deadline - and just great customer service. Definitely coming back. Thanks Herb Jones team! 

David-Jenny L Huff's profile image
David-Jenny L Huff 
recommend  Recommended
6 years ago

Outstanding Sales & Service. 

Kelly Boernsen's profile image
Kelly Boernsen 
6 years ago

Terrible experience. 3rd time giving them a chance and still can’t get it together. We scheduled a tuneup for the car and they called to reschedule it to an earlier time. When we show up They don’t even have a technician on site. He’s at school. Their response was “well that’s what happens when the girl upstairs schedules in our department “.. not good enough for me. Previous we looked into trading in our Terrain. The sale guy took my suv for a test drive. 30 min late he shows back up with his Subway sandwiches and my vehicl... read more

Alisa Shirrell's profile image
Alisa Shirrell 
recommend  Recommended
6 years ago

My son just bought a 2019 silverado last weekend! The sales associate Roberta and everyone else treated us like family! I can honestly say it was the best car buying experience that we have ever had! I will definitely buy my next vehicle there! Everything went fast and the financing was a breeze! If you need a car, truck suv! Go to Herb Jones!!! 

Tamara Ramsey Sallee's profile image
Tamara Ramsey Sallee 
recommend  Recommended
6 years ago

I give them 5 Stars!! They are an amazing group of people. They are honest, friendly, courteous, and they treat you with respect. I love my new SUV and this was the easiest and best car buying experience I’ve ever had. From the beginning to the end I felt like they were working for my best interest. I highly recommend Craig Davis he is very professional and will treat you right. Thank you to our new friends at Herb Jones. 

Sandy Wieman-Morrow's profile image
Sandy Wieman-Morrow 
6 years ago

My sister had a seat replaced here. They did not put the correct seat In her car. It cost 901 dollars and she has the wrong seat. It hurts her leg and back. She is elderly and they won’t replace the seat. This is terrible customer service ! If you couldn’t find a seat that matched her car then they should have said that. She has talked to the manager in the service department! Do not trust this service department . 

Kim Ziminski's profile image
Kim Ziminski 
recommend  Recommended
6 years ago

I have bought 2 vehicles from here. Staff is very friendly and helpful. 

Amberly Crowe Jones's profile image
Amberly Crowe Jones 
recommend  Recommended
6 years ago

Go see Roberta! Just bought my 2nd vehicle from her. She is fun to work with and makes the whole process easy! 

Frequently asked questions about Herb Jones Auto Group

How is Herb Jones Auto Group rated?

Herb Jones Auto Group has a 4.3 star rating with 573 reviews. 

When is Herb Jones Auto Group open?

Herb Jones Auto Group is open now. It will close at 7:00 p.m.  

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