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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

4.7

About this business

Visit Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers for great deals on new & used cars in the Boston area. Call us at 978-774-8840. 

Location details

107 Andover St, MA-114, Danvers, MA, 01923, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,523 reviews
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Mark Eugenio's profile image
Mark Eugenio 
5 years ago

Way too expensive for regular work that the average person can manage. $400-500 for a thermostat? Heck that’s two bolts and ten minutes tops. They truly can’t diagnose anything beyond the computer. If you know how to fix it; don’t take it in. They want to charge you $159 just for the diagnosis. You can buy the computer and do it yourself for less. 

Eric Curran's profile image
Eric Curran 
5 years ago

I made an appointment online. I dropped my vehicle off for the appointment. It did not get looked at till the next day. Meanwhile, I had zero communication. I left a message with my service advisor. When I asked him about it in person the next day, he said he just did not call me back because he didn’t have any time.. Then they finally did do the job, and never called me to tell me it was done. Do NOT EVER Bring your vehicle here for service. 

Jim DiVito's profile image
Jim DiVito 
5 years ago

Horrible experience. The sales women I dealt with was robotic and just didn't seem to care. Couldn't get a exact answer on anything and the Bs meter just kept going up. When I got to the financing end it I just got fed up and walked out. Ill take my business elsewhere. 

Linda M. Somma's profile image
Linda M. Somma 
5 years ago

Looks like the average person does NOT recommend this dealership - and I get why! The absolute worst service dept (esp the manager Ray - Colby is nice tho) .... dirty loaner, rude mgr, takes forever to get them on the phone...no ty! 

Marcia Torci's profile image
Marcia Torci 
recommend  Recommended
5 years ago

Excellent, thorough and Ray is Awesome!!! 

Heather Sousa-Bowser's profile image
Heather Sousa-Bowser 
recommend  Recommended
5 years ago

great customer service 👍,very friendly! 

Eva Bettencourt's profile image
Eva Bettencourt 
6 years ago

Sales people are rude. Service department is ridiculous my car blew out the mega fuse burnt everything out and they don’t take emergency’s. Booking 4 weeks out. I’ve never seen anything like. Will never again do business with any of them 

Joseph Taibbi's profile image
Joseph Taibbi 
6 years ago

Purchased a wheel here ordered at 12:30 on Saturday. I received the invoice on my fax Monday. Right on the invoice it said wheel was backorder at least 10 days. The car needed the wheel. I had to do something different. I called Tuesday to cancel the wheel. I was told it has already shipped and I would be subject to a restocking fee of 20 percent on a wheel that hasn’t left stock. So I asked when I would receive the wheel if it has already shipped. They were not able to tell me probably because it had not shipped. Just want ... read more

Diane Tufts's profile image
Diane Tufts 
6 years ago

Horrible disrespectful rude unprofessional SERVICE DEPARTMENT We paid a fortune for our JEEP WRANGLERS & their WARRANTIES...to be denied appointments & treated so rudely on June 11, 2019 by their Jeep Service Dept is Shameful. I have reported them to the Massachusetts Attorney General, the Better Business Bureau, JEEP USA MFG, YELP, GOOGLE & the FEDERAL OFFICE OF CONSUMER AFFAIRS 

Frequently asked questions about Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

How is Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers rated?

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers has a 4.7 star rating with 3,523 reviews. 

When is Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers open?

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers is open now. It will close at 8:00 p.m.  

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