Henderson Hospital

Abanob S 

on BBB

6 months ago

1 star is way more than what they deserve. Customer service is beyond garbage. Forgot my charger in the room I was staying and when I called to ask about it they hung up on me 4 times and supervisor reached out apologizing then puts me on hold and disconnects. Beautiful hospital. Disgusting employees. Never again. 

Rosemary W 

on BBB

8 months ago

Husband was left in the emergency room on a guney bed for three days and left in his street clothes for same. He is six 2 and 245 lbs. Never given hygiene kit. Hospital never mentioned anything about his kidneys but 3 days later went to WARMC and admitted with acute kidney failure. 

Mark 

on Birdeye

11 months ago

Completely disrespectful and incompetent hospital On Friday April 12, 2024, I responded to the Henderson Hospital Emergency Room due to becoming light headed and nearly passing out. I arrived at about 1400 hours. I had an EKG, and labs done and waited for over 6 hours before the doctor called me back and said I needed to be admitted. I asked why, and the doctor explained her reasoning. After hearing her reasoning, I told the doctor I did not want to be admitted. The doctor became indignant, and said if I left, she would chec... read more

Lisa B 

on BBB

a year ago

Took my mom for severe leg pain, at first the ER seemed to be moving along quickly and efficiently and I was slightly impressed. They did bloodwork, and an ultrasound and even hooked her up to an iv to rehydrate. But they left her there in the iv chair for 6 hours!! She was finally told that she has a blood clot, which was the doctors fear, and she wanted to rule it out. My mother has MS and is in Renal Failure as well, she is 75 years old, andiscurrently in a wheelchair in the hallway of the ER. The charge nurse has been ve... read more

Orlando G 

on BBB

a year ago

Not once, but 3 seperate occasions inwas mistreated. I have had players lay hands on my, literally rip my IV line from my arm, ripping skin and vein, refusing to fix it, sending me back down to the ER to be bandaged when I was an admitted patient . I asked every hour for my results, as they kept telling me to check back, they took away my nurse button when I'm a fall risk, and was made to go to the bathroom on my own without urinal. I fell on the way back, herniating 2 discs and fracturing my pelvic sacrum. Then yelled for 1... read more

john t. 

on Birdeye

a year ago

THESE PEOPLE ARE CROOKS and not only are they crooks, they came right out and told me that. Tumor was discovered in May. Today, exactly one week prior to my scheduled procedure, they called to tell me that even though they are in-network with my insurance, which means they have agreed to accept what my insurance pays, they want much more money than that. So, they are going to treat me like a "cash patient." So pay them 14,000.00 right now, up front, or no procedure. Let them pretend they care about anyone's health.  

Heather B 

on BBB

a year ago

I never received any service and was charged over $1200. I started feeling better while sitting in the ER and I signed a form that I was leaving against doctor's advice and I never received any care and yet I was charged. I would recommend choosing any other hospital instead of these horrible crooks. 

Heather B. 

on Birdeye

2 years ago

I never received any service and was charged over $1200. I started feeling better while sitting in the ER and I signed a form that I was leaving against doctor's advice and I never received any care and yet I was charged. I would recommend choosing any other hospital instead of these horrible crooks. 

John A. 

on Yellow Pages

2 years ago

Great Hospital. Clean, new and safe with excellent doctors and nurses. Dr. Patel had a great bedside manner and put me at ease before my abdominal surgery with the great Dr. Kim Nguyen.