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we look forward to helping everyone with health care needs, we pride ourselves with one on one care that is not rushed, you are guaranteed to have all your health care needs and questions answered at every visit. We try to keep your health care needs all in one facility, we offer a large range of treatment from every day common colds to biopsies, we are a preferred vaccines for children facility. we treat patients starting at birth to over 100 years old. We look forward to meeting you!
2440 S Ironwood Dr, #12, Apache Junction, AZ, 85120, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 4:00 p.m. | |
Tue | 7:00 a.m. to 4:00 p.m. | |
Wed | 7:00 a.m. to 4:00 p.m. | |
Thu | 7:00 a.m. to 4:00 p.m. | |
Fri | 7:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dr. Heavens has been my Dr. For many years. I've always have had wonderful experiences during every visit. No matter what I say to him he never is judgemental .I'm always comfortable and will never choose another Dr. Hes the best Dr. I've had and will stay with his practice as long as they will have me.
Business response:
Hi, thank you for taking the time to give us such great feedback. We are glad to hear you found our team to be friendly and helpful. Thanks again.
Been seeing this doctor for a year me and my husband have. He doesn't really seem to care about the patients very much. My husband hip really hurts him he had x-ray done weeks ago and still hasn't got back with him about results. And my husband went down to talk to secretary and still he not look at X-ray this doctor just want money gave my BP pill and I don't need them almost went to hospital. My doctor in Chicago would look at test and return calls and take time for people cuz we are there paychecks only in office once a w... read more
Business response:
Hi - Thank you for your review. We appreciate your feedback as it is our goal to serve our patients with excellence. Our team would like to learn more about your visit. Please let us know how we can reach you by contacting the Village Medical clinical support manager at PatientExperienceServiceManager@villagemd.com and note the Village Medical location where you received services from us in the subject line. Thank you.
So you have been disappointed with your primary. I have been there, then I found Dr Heavens. If your looking for a doctor who cares, listens, is through, gives you all the time you need then you definitely need Dr Heavens. He goes above and beyond to help and if he can’t then he will send you to a specialist that can.
Business response:
Hi. Thank you for taking the time to give us such great feedback. We are glad to hear you found our team to be friendly and helpful. Thanks again.
Would give no stars if I could. In several years of being a patient of Heavens Medical, I've never actually seen Dr. Heavens. As of 7/20/21, office has moved, but no online information is updated. Their failure to inform of move - I confirmed they were at the same location! - made me late for an appointment made just today, and they cancelled me on the basis of a no-show, which was false. Health care quality seems okay, but the rest of it is terrible. Poor patient service. When you call for an appointment, no one tells you y... read more
At this point I would NOT recommend. STILL waiting (10 days now) for a call back for a script refill. I've been going to this Dr for 4 years and no record of me in their "system" GRRRRRRRRR
Dr Heavens was friendly and knowledgeable. He truly cares about his patients. Recently when my colonoscopy revealed cancerous looking masses , Dr heavens expedited a referral surgery immediately. Am now recovering from a colon resection . Thankful and grateful.
Marvelous ...This year makes 3 years that I have trusted my Health to Dr Heavens and his Staff ..They surprised me me about 2 months ago ...I went in the Office for a 3 month Follow Up and Ashley asked me if I wanted my 1st Covid shot while there ...of course I wanted it ...then 4 weeks later went back for the 2nd Covid Shot ...I feel so at ease just talking to anyone at Dr Heavens Office ...They are all so cool calm and collected ... Thank you ALL
In recent years clinic has gon extremely down hill. No return call when the wrong prescription was sent to my pharmacy. Different client's information in my chart. Took 6 weeks to get my records and this was only because I was persistent. the law states records need to be given to patient in two weeks. My communication with the provider regarding my condition was documented incorrectly. Most concerning other patients info was in my chart.
Horrible! If I could give no stars, I would! They wouldn't refill my prescription when pharmacy called or when I called. They always give me the run around & then transfer me to voicemail & never get a call back. On an occasion I was told to come to office for preop testing & checked in at front desk & waited an hour and a half before asking how much longer...only for the girl at front desk to say "oops, I forgot to print your paperwork!" Don't use these people! Unprofessional & incompetent!
Heavens Medical, PLC - Apache Junction Office has a 3.2 star rating with 184 reviews.
Heavens Medical, PLC - Apache Junction Office is closed now. It will open on Monday at 7:00 a.m.
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