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HeatAndCool.com

3.4
  • Miami, FL

About this business

Location details

7999 NW 81 Place, Miami, FL, 33166, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4156 reviews
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Aduka A.'s profile image
Aduka A. 
3 months ago

I was impressed by how fast my order shipped out. The tracking updates were accurate, and the package arrived in perfect condition. Really appreciated the reliable delivery servicee! 

Alex H.'s profile image
Alex H. 
4 months ago

I was worried about installing my new AC unit, but HeatAndCool included detailed instructions and even offered support. Everything went smoothly, and I’m enjoying a cool, quiet home! 

Fin A.'s profile image
Fin A. 
4 months ago

The mini split system I ordered from HeatAndCool is running perfectly. It’s energy efficient, super quiet, and the installation guide made setup a breeze. Excellent quality at a fair price. 

Fin A.'s profile image
Fin A. 
4 months ago

HeatAndCool’s customer service is top-tier. I had a few questions before placing my order, and their team patiently walked me through everything. It’s clear they care about getting it right for their customers. I’m extremely satisfied with my purchase! 

Ryan B.'s profile image
Ryan B. 
4 months ago

I’ve had a truly outstanding experience with HeatAndCool. From browsing the website to receiving my order, everything was seamless. The customer service team was knowledgeable and responsive, helping me choose the right product for my needs. 

John's profile image
John 
6 months ago

Horrible experience with their shipping platform. Customer service refuses to take accountability for missing item and cannot comprehend the problem.  

Stacy l.'s profile image
Stacy l. 
3 years ago

My package was damaged in shipment. I called the company for support and was told by the company that I should have uncreated and unboxed all items at delivery and since I did not they will not replace any of the items. The damaged item was a metal grill that was placed on the top of the crate and banded together to the rest of the load. If you procure from Heat and Cool in Fl open your all packages and physically inspect your items or be prepared to eat the cost if anything is damaged.  

Jonathan R.'s profile image
Jonathan R. 
3 years ago

Complete scam of a business. I ordered an AC/Heater wall unit that was listed "In Stock" and had not recieved in in over a month. Many emails and phone calls hade gone unanswered. Finally recieved a call from Yosbany Santos (employee #518) and they advised they were unsure why I hadn't recieved the unit. They "called" the manufacturer while I was on hold and said they were advised of a delay and it would be 2 more months until delivery. They said they were not aware there would be delays. I asked to speak to Yosbany's manage... read more

Mary Y.'s profile image
Mary Y. 
4 years ago

Absolutely terrible. Don’t order from this place! They take your money to deliver a low quality product. When you request to return it, they charge half the purchase price for “restocking”! It’s fraud! 

Frequently asked questions about HeatAndCool.com

How is HeatAndCool.com rated?

HeatAndCool.com has a 3.4 star rating with 156 reviews. 

When is HeatAndCool.com open?

HeatAndCool.com is closed now. It will open at 8:30 a.m. 

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