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HeatAndCool.com
- Miami, FL
About this business
Specialties: We are the first and largest privately owned HVAC e-tailer online. We offer hvac systems and installation at wholesle direct prices, Fast, knowledgable and friendly service. Established in 1992. Originally created in 1992 under the name Universal Environment products inc. We mushroomed into the first pure play hvac e-commerce business oniline in 2002. A family owned and operated business, HeatAndCool.com now sells thousands of systems nation wide every year and offers installation in select areas.
Location details
7999 NW 81 Place, Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely terrible. Don’t order from this place! They take your money to deliver a low quality product. When you request to return it, they charge half the purchase price for “restocking”! It’s fraud!
If they work If they don"t you are out of luck. Never again good bye
I know that you may be tempted to go with a Klimaire mini split 18000 SEER because these look good and the price seems reasonable.. but “mark my words… “ You will be sorry if you do ..within 3-4 years from purchase date…These units all break within the same time frame…In fact..in a period of 12 years .. I had to replace my top floor AC twice and the bottom floor AC twice and I just spend another $600 on another repair this week. The AC man will tan you $350-$450 for each repair…After buying 4 of these Klimaire.. I can hones... read more
Mistakenly ordered a 3.5 ton straight cool condensing unit when I was meaning to order a 3.5 ton heat pump condensing unit. Have been trying to get a return authorization for two weeks now and am only getting the run around. Their customer service is horrible. Buyer beware.
Total scam and highway robbery. I had a project on a deadline, before ordering I called to get a time window. Their "latest arrival date" was almost a week before my deadline, so I ordered. A couple days after their latest date, I called to get a status and they simply told me "in progress" without anything else. A day before my deadline, I had to rush to find another unit locally. The next business day, I called to cancel the order and get a refund, their website still said "free returns". I was assured my return would be... read more
Absolutely terrible experience... I wish I had seen this website first, seems like a lot of people are having the same issues I have. I purchased a $1000 unit. Shipping was prompt, unit arrived in two package, one day apart (not their fault). I ordered a $80 installation kit, which was never included (of course, this was a Friday). I called on Monday, talked to someone, said someone from their company would get it touch. Never did. Called again Tuesday, voicemail. Emailed Tuesday. No response. Call again Wednesday, voicema... read more
DO NOT USE THIS COMPANY!!! I am still waiting for parts from an order over a month ago and no one ever answers the phone or emails.
We received poor customer service from this company.
I bought a unit from this company on June 3 2000 I got it on June 12 it was damaged I called them that day did not get a response I sent them an email they finally responded saying it was a shipping company‘s fault and they would get back with me it is July 2, 2000 I have called numbers of times and cannot get a hold of anyone I believe these are crooks and out to Defraud the public I am calling the Better Business Bureau tomorrow in Florida defraud the public I am calling the Better Business Bureau tomorrow in Florid... read more
Frequently asked questions about HeatAndCool.com
How is HeatAndCool.com rated?
HeatAndCool.com has a 3.3 star rating with 148 reviews.
When is HeatAndCool.com open?
HeatAndCool.com is open now. It will close at 6:00 p.m.
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