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HeatAndCool.com
- Miami, FL
About this business
Specialties: We are the first and largest privately owned HVAC e-tailer online. We offer hvac systems and installation at wholesle direct prices, Fast, knowledgable and friendly service. Established in 1992. Originally created in 1992 under the name Universal Environment products inc. We mushroomed into the first pure play hvac e-commerce business oniline in 2002. A family owned and operated business, HeatAndCool.com now sells thousands of systems nation wide every year and offers installation in select areas.
Location details
7999 NW 81 Place, Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The mini split system I ordered from HeatAndCool is running perfectly. It’s energy efficient, super quiet, and the installation guide made setup a breeze. Excellent quality at a fair price.
HeatAndCool’s customer service is top-tier. I had a few questions before placing my order, and their team patiently walked me through everything. It’s clear they care about getting it right for their customers. I’m extremely satisfied with my purchase!
I’ve had a truly outstanding experience with HeatAndCool. From browsing the website to receiving my order, everything was seamless. The customer service team was knowledgeable and responsive, helping me choose the right product for my needs.
Horrible experience with their shipping platform. Customer service refuses to take accountability for missing item and cannot comprehend the problem.
My package was damaged in shipment. I called the company for support and was told by the company that I should have uncreated and unboxed all items at delivery and since I did not they will not replace any of the items. The damaged item was a metal grill that was placed on the top of the crate and banded together to the rest of the load. If you procure from Heat and Cool in Fl open your all packages and physically inspect your items or be prepared to eat the cost if anything is damaged.
Complete scam of a business. I ordered an AC/Heater wall unit that was listed "In Stock" and had not recieved in in over a month. Many emails and phone calls hade gone unanswered. Finally recieved a call from Yosbany Santos (employee #518) and they advised they were unsure why I hadn't recieved the unit. They "called" the manufacturer while I was on hold and said they were advised of a delay and it would be 2 more months until delivery. They said they were not aware there would be delays. I asked to speak to Yosbany's manage... read more
Absolutely terrible. Don’t order from this place! They take your money to deliver a low quality product. When you request to return it, they charge half the purchase price for “restocking”! It’s fraud!
If they work If they don"t you are out of luck. Never again good bye
I know that you may be tempted to go with a Klimaire mini split 18000 SEER because these look good and the price seems reasonable.. but “mark my words… “ You will be sorry if you do ..within 3-4 years from purchase date…These units all break within the same time frame…In fact..in a period of 12 years .. I had to replace my top floor AC twice and the bottom floor AC twice and I just spend another $600 on another repair this week. The AC man will tan you $350-$450 for each repair…After buying 4 of these Klimaire.. I can hones... read more
Frequently asked questions about HeatAndCool.com
How is HeatAndCool.com rated?
HeatAndCool.com has a 3.3 star rating with 145 reviews.
When is HeatAndCool.com open?
HeatAndCool.com is open now. It will close at 6:00 p.m.
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