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HeatAndCool.com
- Miami, FL
About this business
Specialties: We are the first and largest privately owned HVAC e-tailer online. We offer hvac systems and installation at wholesle direct prices, Fast, knowledgable and friendly service. Established in 1992. Originally created in 1992 under the name Universal Environment products inc. We mushroomed into the first pure play hvac e-commerce business oniline in 2002. A family owned and operated business, HeatAndCool.com now sells thousands of systems nation wide every year and offers installation in select areas.
Location details
7999 NW 81 Place, Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was really impressed with how fast my mini-split system arrived. Everything was packaged securely and the install went off without a hitch. Plus, their customer support was super helpful when I called about the wiring diagram.
I was impressed by how fast my order shipped out. The tracking updates were accurate, and the package arrived in perfect condition. Really appreciated the reliable delivery servicee!
I was worried about installing my new AC unit, but HeatAndCool included detailed instructions and even offered support. Everything went smoothly, and I’m enjoying a cool, quiet home!
The mini split system I ordered from HeatAndCool is running perfectly. It’s energy efficient, super quiet, and the installation guide made setup a breeze. Excellent quality at a fair price.
HeatAndCool’s customer service is top-tier. I had a few questions before placing my order, and their team patiently walked me through everything. It’s clear they care about getting it right for their customers. I’m extremely satisfied with my purchase!
I’ve had a truly outstanding experience with HeatAndCool. From browsing the website to receiving my order, everything was seamless. The customer service team was knowledgeable and responsive, helping me choose the right product for my needs.
Horrible experience with their shipping platform. Customer service refuses to take accountability for missing item and cannot comprehend the problem.
My package was damaged in shipment. I called the company for support and was told by the company that I should have uncreated and unboxed all items at delivery and since I did not they will not replace any of the items. The damaged item was a metal grill that was placed on the top of the crate and banded together to the rest of the load. If you procure from Heat and Cool in Fl open your all packages and physically inspect your items or be prepared to eat the cost if anything is damaged.
Complete scam of a business. I ordered an AC/Heater wall unit that was listed "In Stock" and had not recieved in in over a month. Many emails and phone calls hade gone unanswered. Finally recieved a call from Yosbany Santos (employee #518) and they advised they were unsure why I hadn't recieved the unit. They "called" the manufacturer while I was on hold and said they were advised of a delay and it would be 2 more months until delivery. They said they were not aware there would be delays. I asked to speak to Yosbany's manage... read more
Frequently asked questions about HeatAndCool.com
How is HeatAndCool.com rated?
HeatAndCool.com has a 3.3 star rating with 148 reviews.
When is HeatAndCool.com open?
HeatAndCool.com is closed now. It will open on Monday at 8:30 a.m.
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