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Healthwarehouse.com, Inc
- Pharmacy
- Florence, KY
About this business
Location details
7107 Industrial Rd, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I ordered 3 bottles of the Crystal Roll on deodorant. The picture was of the original product which has 4 ingredients. What I received was 3 bottles of a Crystal mineral-enriched product which has 8 ingredients. Apparently, they aren't selling the original and just substituted this knock off for the original. I purchased this knock off by accident at ********a while back and the chemicals in it make my skin itch. I contacted the company and asked for a refund. The girl said they would mail me a return label.
Business response:
******** I am terribly sorry the wrong product was sent to you, I am reaching out to our purchasing department to see if the other product is available and to also update our website if it is not. I will be looking into this further and I will personally be reaching out to you with more information.
This customer service are very professional and easy to deal with.
Vey pleased! They contacted my PCP for prescription renewal and the transaction was handled smoothly and without glitches.
I have ordered 3 times from this company with out any problems. I know they are busy at times and become back logged. we must all remember as an patient. we must be patient. thanks chris
Good company, responsive and efficient. Prices are very reasonable for products and shipping.
easy to do business with. fast and convient service. very friendly customer service. i will not hesitate to recommend them.
Ordered 2 different pain relief creams on July 1st for my sister who has tremendous pain in her back and legs; she received them July 17th. Meanwhile her pain went on during this time. Would not order from them again.
Business response:
**** I am so sorry your sister is going through this difficult time. I understand your frustration with the processing and shipping time completely. I have looked into the details of your order and I do see that the order was processed within our 1-5 business day processing time, but I also see that the 4th of July holiday affected your order. This can be so inconvenient as it affects our business hours and takes away a day of processing. I am going to get this taken care of you today, I am placing a courtesy shipment of the... read more
They shipped very promptly I would recommend others to try them.
Business response:
******, Thank you for taking the time to write this review, we appreciate your input. HealthWarehouse.com always strives to reach 5 star customer service, if you wouldn't mind, please feel reach out to us at feedback@healthwarehouse.com Let us know what we can improve to achieve those 5 stars next time. Thank you.
Health Warehouse has been a life saver for me, when my insurance sent me a letter saying they wasn't going to cover my medicine anymore, I found HW and I am very pleased
Frequently asked questions about Healthwarehouse.com, Inc
How is Healthwarehouse.com, Inc rated?
Healthwarehouse.com, Inc has a 4.4 star rating with 754 reviews.
When is Healthwarehouse.com, Inc open?
Healthwarehouse.com, Inc is closed now. It will open tomorrow at 8:00 a.m.
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