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HCA Florida Kendall Hospital Emergency Room
- Miami, FL
About this business
Location details
Emergency Entrance, 11750 SW 40th St, Miami, FL, 33175, United States
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RecommendedExcellent Hospital great staff all around
I don't recommend ER. At 915pm 12/03/2020 my daughter was brought by ambulance, I was waiting in the waiting room. The female who checks temperatures at the door was rude and didn't even tell me that my daughter arrived and then told me I couldn't go back cause my wife was back with my daughter. I observed the triage nurse rude to people coming in. My wife told me the nurse taking care of my daughter was rude also and the ER staff was laughing and cutting up at the nurses desk stating people were coming in at the wrong time.... read more
worst life experience ever i recommend people to never go here ever !!!
Business response:
We are committed to the satisfaction of our patients and want to apologize for any issues you experienced. Please know we committed to the highest quality of care and appreciate any information that can help us improve our procedures. If you would be willing to share the challenges you experienced, please call our Patient Advocate, Monday - Friday from 8:00 a.m. - 5:00 p.m. at 727.819.2947. Thank you.
RecommendedSunday 11/29 No one wants to visit the ER but if needs be the staff at Highlands Regional ER is where I want to be ! My partner was experiencing same symptoms as covid which thank god was the stomach flu,from the time we arrived the check in process was easy the Woman was super nice ,Actually took him back right after his check in,due to his symptoms.Dr Soriano was great ! We liked his down to earth explanation of what was going on ,the nurse Brianna was excellent in getting us ready for discharge, What we thought would be a... read more
Business response:
Thank you for your review, Andre. We value our outstanding team members at Highlands Regional Medical Center and will pass along the compliment to our emergency room team!
worst life experience ever i recommend people to never go here ever !!!
with the staff you have on, I would not trust anyone! anti transgender comments. if you are part of the lbgtq community stay away! Avery Blackstone is a danger!
RecommendedWe really had a wonderful delivery at this hospital. Rima is a very great nurse in the nicu , and amanda. They were so awesome with my newborn. Kaitlyn was my nurse for delivery, literally a walking angel and a great coach 💕
Horrible experience in the ER. I came in with bad COVID symptoms and was treated like crap, left in a room hooked up to all the machines with no way to use the bathroom and nobody coming to help when buzzed, given Tylenol and shuffled out. My resting pulse ox was under 90 and they didn’t care! But they had plenty of time to have social hour at the desk right by my room!
Business response:
Thank you for taking the time to share your concerns with us, Adina. We are sorry that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
Frequently asked questions about HCA Florida Kendall Hospital Emergency Room
How is HCA Florida Kendall Hospital Emergency Room rated?
HCA Florida Kendall Hospital Emergency Room has a 4 star rating with 1,051 reviews.
When is HCA Florida Kendall Hospital Emergency Room open?
HCA Florida Kendall Hospital Emergency Room is open now. It is open 24/7.
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