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Haven
- Spas
- New York, NY
About this business
Haven, the serene day spa is nestled among the art galleries, upscale restaurants and designer boutiques of Soho. It offers a wonderful array of beauty treatments for women. Patrons can choose from numerous facials, all designed for specific skin types, as well as skin treatments for the hands, feet and back. Haven also gives manicures, pedicures, waxing, massages and body treatments. Try the 'Surf and Turf' body treatment and massage combo.
Location details
250 Mercer St, New York, NY, 10012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Under Construction – I went for the boot camp facial and spa pedicure on a gift certificate. The facial was really nice - aesthetician was thorough and walked me through everything she was doing. However, when I went for the pedicure I was led to a small, dirty-looking room, the pedicurist left the door open to the room and there was construction going on outside (on Saturday, a peak salon day!) and people constantly walking back and forth. Not relaxing and the quality of the pedicure was not any better than you can get at a... read more
The Name is Perfect! – This past weekend I experienced the "Spoil Me Rotten" package (a gift from my boyfriend) and they did just that! It was the most enjoyable day, from the super friendly and warm, Roza (manicures and pedicures) to the very sweet, Joleen (salt scrub). Lunch was great, everything was great! I have been raving about Haven to all of my friends. A must do!!
GOTTA GO!! – My BoyFriend got me the "Perfect Gift" spa-package for my b-day! Unfortunatly, i wasn't able to make the appointment timely enough and of course i wanted it ON the day of my B-DAY. The girls there were SOOOO great that they squeezed me in!!!! The service was AMAZING!! It was my first SPA-Experince, and it was GREAT!! The staff was so nice & beyond professional! They made me feel so comfortable! The place may not look like much from the outside, but it's absolutly beautiful inside! You have to go to this one!!!
HORRIBLE WAX stubbly!!! – I see them advertised on Shecky's & then my g-friend says "Oh they do the best wax ever!" Upoon this recommendation I go try their wax instead of my regular place. I got the "Gourmet Sphinx" bikini wax to take off all my grown out & girly lower region hair. The waxer was nice.BUT LEFT A TON OF LITTLE HAIRS! I think their quick waxing jobs leave little room for being accurate. No inspection- tweezing etc. I am NOT SMOOTH! HORRIBLE !!!
The Truth about Haven – To cut costs, the owners purchase cheap Body Treatment Products that fall short of their intended goal. For example, with their "Salt Glow" body treatment you are placed in one of their chilly waxing rooms and rubbed with a highly abrasive salt and oil blend. Youre asked to flip over about 6 times as the therapist tries to remove the salt with a heavy, damp, and slightly warm towel that quickly loses its heat with each application, leaving you feeling isolated on a glacier in the North pole. Besides, ... read more
great waxing but not very welcoming – I have been going to Haven for eyebrow waxes for about two years now, mainly because they are located near my office and the woman who waxes my brows does an amazing job, and is super friendly and sweet. I have to agree however, that the front desk is kind of an unwelcoming crew. They tend to have a snooty attitude and look down their noses at customers who are not obviously money-fied. If Haven ever reads these reviews, they should take a hint and try to work on phasing out the 'higher ... read more
Just Par – I went for the spoil me package and I was greeted by welcoming staff along with a complimentary spa kit. The massage is great except for the facial. I got some scarring on my chin as a result of the extraction.
BEYOND RUDE – Although the actual woman doing my waxing is great and the atual spa is fine, the front desk staff is ALWAYS rude. Considering all I ever want to do is pay for my services, these people barely give me the time of day...not to mention the fact that they charge you for your services if you dont give exactly 24 hour cancellation notice...even if you want to reschedule. I had a family emergency and they still charged my credit card. UGH!! No customer service can be found here.
Here's the thing... – When I walked into the place I definitely felt like this could be THE place. I was led to an extremely tiny room which looked like it hadn't quite been finished yet. But none of that really matters once you found a place where they REALLY know what they are doing. And then in the blink of an eye she took off half my eyebrows and I knew something was wrong. But that not even the kicker. The kicker is that she spilled wax in my hair. SHE SPILLED WAX IN MY HAIR. And the funny part was that even though she ... read more
Frequently asked questions about Haven
How is Haven rated?
Haven has a 4.6 star rating with 711 reviews.
When is Haven open?
Haven is closed now. It will open at 10:00 a.m.
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