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3625 Vermillion St, Cottage Grove, MN, 55033, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I absolutely do not recommend this dealership. I bought a “certified” used car . In less than a year, I found out the battery was bad, 1 belt broken on the front right tire!! Please keep driving by to another dealer. If you love and respect Fords, there are other dealerships you can deal with. If I could give less than one star,I would!!
Business response:
Kendall, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (651) 437-4030 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
We had a terrific experience purchasing our used pickup. We traveled from a distance and our salesman Alex, was incredibly helpful with additional pictures and information. We made the trip and everything went flawlessly. I had a couple questions after we got home and they were just as responsive as ever. Very impressed with everyone we dealt with. 5 Stars!
Business response:
Travis, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Just bought a car from these guys, Mike and Bryce. It was a great experience. They are very transparent and made the whole thing easy and painless. I wasted a bunch of time going to other dealers and I wish I started with Hastings. Just go talk to them first and make your life easier!
Business response:
Thank you for your business! Glad we were able to help you out. Thanks again!
I love my 2005 Ford Taurus that I bought used three years ago! The whole place gives great service from the sales team to the finance department to the service department. I'm glad I walked in.
Business response:
Glad you are still loving you Taurus! Let us know when you want to upgrade we have some really nice newer pre owned ones available!
Gary Moyer was a great sales person. Highly would recommend him. Did a great job for me. Thanks.
Business response:
Thank you for the positive review! We appreciate your business!
We have purchased a number of cars from Hastings Ford. Doug Erickson, the owner is a solid guy who really works to make sure that you are happy with your car. Some 20 years ago we were unlucky to get a lemon so he got the factory involved and we got taken care of. In the service department we have found reliable work that they stand behind at a price that rivals the corner repair shop. Plus we have come to really like Ford products.
Business response:
Hey Ray, thank you very much for the awesome review. Thank you for your continued support. This business is all about relationships in our opinions and we are glad to have one with you!
Business response:
Thanks for the positive review! Hope you guys are enjoying that new truck!
I inquired on a vehicle I was interested in through CarGurus website. The next morning Gary had replied to my inquiry and was more than willing to help get the info I needed. Living 2 hours away I wanted everything lined up financially (monthly payment, loan total, etc). Gary and the team were able to get all that squared away before I came to look at the vehicle. I liked what I say and drove away a happy customer!
Business response:
Damian, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!
Hastings Ford Lincoln Mercury has a 4.3 star rating with 521 reviews.
Hastings Ford Lincoln Mercury is open now. It will close at 5:00 p.m.
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