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Haselwood Buick Pontiac GMC
- Car Dealers
- Bremerton, WA
About this business
We're the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles in over 120 countries worldwide. We're well positioned to take people wherever they want to go.Today, tomorrow, and well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors' dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicles, through the following brands: Chev... read more
Location details
501 W Hills Blvd, Bremerton, WA, 98312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
RecommendedMy experience buying my first new car was great. Nick and Zach were super helpful and Brandon was great explaining all my paperwork
Kyle was awesome best service appt I have ever had, he immediately reached out to the warranty company on the spot when other issues arose, the past couple of times that I had been in I had to make multiple calls back about issues and if the warranty would cover it and in the end it was never resolved or communicated to me if it could even be resolved with the warranty. Kyle also scheduled my next appointment when we were done also something that no one has done for me before… See more
They are very, kind, courteous, helpful, and very thorough. They go out of their way to make sure you are very satisfied with your experience and with the work they perform.
Drove 3 hours to buy a vehicle from them. They said it was in need of a part but we could test drive it and then arrange delivery after purchase. about an hour into drive They called and said they had the part and vehicle would be fix and sanitized and waiting when we arrived. about 15 minutes out from dealer salesman called to verify our time. we were about 15 minutes early arriving. Salesman went to get vehicle and came back saying vehicle was being sold as we spoke. Asked to talk to management. When we ask manager what wa... read more
Business response:
Craig, we are terribly sorry for any stress or inconvenience we may have caused. The option to reserve the vehicle with a down payment should have been made an option for you. A communication breakdown between our internet department and sales floor created this situation and we are diligently updating our processes and procedures to make sure this doesn't happen again. If there is anything we could do to move your experience in a more positive direction, please let me know by emailing me at jmacabitas@haselwood.com.
great honest and professional team
Business response:
Thank you, Jeffrey, for the fantastic feedback!
They worked very diligently to get us in a car that met our needs and our budget
Business response:
Thank you, Katrina, for the kind feedback! We hope to see you again!
Slow service department. Took over a month to schedule an oil change. Took over 90min to complete a basic oil change.
Business response:
Terry, we are terribly sorry that you had a less than satisfactory experience with us. Our General Manager has been notified of this and should be reaching out to you in hopes of moving your experience ina more positive direction. We apologize for any inconvenience we may have caused and look forward to a resolution.
bought a car. during the buying process the finance guy basically water boarded me into paying for service i didn't want. when I call to cancel services not yet applied to my car, im told its too late which, I guess Is fine i shouldn't have let him pressure me no matter how late it was. so I leave a review to warn others to not be pressured into what had happened to me. a manager sees my review and calls to "make it right" says their finance guy didn't do his job and they would refund me the services I did not want in exchan... read more
Another great service experience for my 2020 Denali. Thanks Brett Buckingham for making sure I knew all the options and scheduled services needed to keep my rig running in top condition and running safely. This team knows customer service, and they do it right!
Business response:
Thank you, George, for the wonderful feedback! We appreciate you and your recommendation!
Frequently asked questions about Haselwood Buick Pontiac GMC
How is Haselwood Buick Pontiac GMC rated?
Haselwood Buick Pontiac GMC has a 4.4 star rating with 158 reviews.
When is Haselwood Buick Pontiac GMC open?
Haselwood Buick Pontiac GMC is closed now. It will open tomorrow at 9:00 a.m.
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