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Harrell Automotive
- Contractors
- Erie, PA
About this business
Locally owned and family operated business with a family friendly environment. Car repair done honestly and ethically with a smile :) Superior warranty aiming to be your dealer alternative while serving the community we live in. Giving back through charitable donations and support to our neighbor.
Location details
1617 Peninsula Dr, Erie, PA, 16505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:15 p.m. | |
| Tue | 7:45 a.m. to 5:15 p.m. | |
| Wed | 7:45 a.m. to 5:15 p.m. | |
| Thu | 7:45 a.m. to 5:15 p.m. | |
| Fri | 7:45 a.m. to 5:15 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We dropped our car off for a diagnostic because the windows were not going down. Harrell Automotive spent a whole day "diagnosing" the car and didn't even call us for updates. We had to call them three times and all three times they said they'd call us back and never did. The car spent overnight in their lot because it was "involved" and they got a "late start" The next day we had to call them around 1:00 pm because we haven't heard anything. They still had no news. We went and picked up the car because clearly they have no ... read more
RecommendedI have been using Harrell Automotive since 2017. They are great people who take care of their customers. Whenever something needs doing they spot it explain and are very upfront how much it will cost. They also warranty their work which is a big plus! Tiffany and Michael Harrell are great people. I will continue to give them my business and recommend them to others.
Best shop in Erie! I bring my travel trailer here every year for inspection. They always do an excellent job and everyone is so friendly. They are also very, very timely and it's always a pleasant experience. Highly recommend!
Amazing customer service!! We were just driving by Erie, PA on a Saturday and started having car trouble. Found them on Google and called them up. They gave us great directions on how to get there. They even tried to call an auto shop that was closer to where we were to see if they were open. They stayed 3 hours late to fix our car to get us back on the road that day!! Nice and friendly staff. Special thanks to Joel, Vince, and the shop dog, Paisley, for keeping us entertained!
They did a great job and in a timely fashion. Will be back!
A bunch of stars and kudos for these kind folks! Never have I ever had such amazing customer service for my vehicles! Absolutely amazing!! From my first call to saying goodbye I felt as if I had known everyone there for ages! They are kind, caring, extremely knowledgeable, so not pushy, and priced right where everyone can afford it! I’m absolutely thrilled to have found this place!!
Car inspection is done. They found some problems and fixed them. Mike Houston made me proud to be his grandma.
.........................great group of people that work there .......
Excellent team. They’ve done plenty of work on my WRX and are an honest do-good business. 10/10
Frequently asked questions about Harrell Automotive
How is Harrell Automotive rated?
Harrell Automotive has a 4.5 star rating with 869 reviews.
When is Harrell Automotive open?
Harrell Automotive is closed now. It will open tomorrow at 7:45 a.m.
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