Hard Rock Hotel & Casino's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hard Rock Hotel & Casino

4.1

About this business

Location details

777 W Cherokee St, Tulsa, OK, 74015, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,263 reviews
Select a rating
Marquita June Scott's profile image
Marquita June Scott 
9 years ago

I guess I liked it, I'm back for day 2.J.O.M.conference, the casino as a whole very very clean.... 

Business response:

We appreciate it :) 

Alberto Gloria Castillo's profile image
Alberto Gloria Castillo 
9 years ago

We always enjoy our time at the casino, the staff is always friendly and helpful. We stay one night at the suite and it was an amazing experience, thanks 

Business response:

Awesome! We hope you can visit us again soon! 

Shannon Moore's profile image
Shannon Moore 
9 years ago

They don't pay off anymore u can walk in with hundreds of dollars and not one red spin or anything 

Business response:

Hi Shannon. We appreciate your feedback. We offer many other amenities to our guests besides gaming, and hope you will take advantage of some of what else we offer on your next visit. Thank you again, and we hope you have a great week. 

Sheri Ward's profile image
Sheri Ward 
9 years ago

My husband and I decided to go to the beffet this part Saturday, I hadn't been inn a couple years and had raved too my husband about the food..... Yeah not so much any more. The Prime Rib was way OVER COOKED and all you could taste was salt... that's the only item we are that had flavor. Nothing had flavor at all. Then our waitress disappeared on us. My husband had to get up to go get us drinks.... even after some one bright us drinks our waitress still never showed up. Their customer service and food suck. We will never eat... read more

Business response:

Hi Sheri. We're very sorry to hear about your experience over the weekend. We are sending your comments to our food and beverage management team. In addition, if you would like to send us your contact information in a private message, someone in management would be happy to reach out to you directly. Thank you. 

Nathan Kraft's profile image
Nathan Kraft 
9 years ago

The room was gorgeous and comfortable. Front desk staff was very nice. The buffet wasn't worth the fifty bucks for two. Had a great time at the riff, however the bartenders were pretty rude. One of them snapped at my fiancé when she asked for a drink and I had her ID since she was wearing a dress. Don't have a problem being ID'd but maybe not as rude. Also didn't understand the rewards card but that's more my fault then anything. Other than that we really enjoyed our stay. 

Business response:

Hi Nathan. Thank you for your feedback on this. We will let our management staff know. If you would like, you're more than welcome to send us your contact information in a private message in you would like someone on our management team to reach out to you. Thank you again! 

Jena Jones's profile image
Jena Jones 
9 years ago

Beds weren't very comfortable, and it took a couple times to get keys that worked, but it was a great stay overall!! 

Business response:

We appreciate your feedback, and we're happy everything got straightened out for you! 

Azurene Real Bird's profile image
Azurene Real Bird 
9 years ago

The entire staff was so friendly! I was very impressed with my room and the resort atmosphere was awesome! The shuttle left 10 min early so they called one of the valet drivers to take me. He was there in 2 minutes. 🏼 

Business response:

That's great to hear, thanks so much! 

Shannon Muse Wilson's profile image
Shannon Muse Wilson 
9 years ago

Guarantee you I'd take my money somewhere else better odds of winning also you could treated a lot better elsewhere!! 

Business response:

Hi Shannon. We appreciate your feedback. If something specific happened to you during your visit, please let us know. Thank you. 

Carolyn Joyce's profile image
Carolyn Joyce 
9 years ago

It was my first time ever visiting the Hard Rock Hotel and Casino and it was amazing. The staff was extremely friendly at the Hotel part... And the staff was friendly in the gift shop. There was so much amazing things to look at... And I LOVED Toby Keith's " I Love This Bar and Grill"... I will b back... Loved my stay.... Thank Goodness for food shows... 

Business response:

Awesome, we're so happy you stopped in! We hope to see you again soon! 

Frequently asked questions about Hard Rock Hotel & Casino

How is Hard Rock Hotel & Casino rated?

Hard Rock Hotel & Casino has a 4.1 star rating with 1,263 reviews. 

When is Hard Rock Hotel & Casino open?

Hard Rock Hotel & Casino is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com