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Hard Rock Cafe

4.0

About this business

Location details

500 16th St Mall, Ste 120, Denver, CO, 80202, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.02,918 reviews
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Carlos Muna's profile image
Carlos Muna 
9 years ago

Liked the place.. so chilled grab a beer, got a view of the hi streets, njoi the birds passing by.. ❤️❤️ 

Business response:

Thanks Carlos! Glad you enjoyed the beer and the view! 

Kaylee Martin's profile image
Kaylee Martin 
9 years ago

I love this place! Went there with 10 people and didn't have to wait long for a table! Really good customer service. I loved the music. They played my favorites 👍🏼 

Business response:

Thanks Kaylee! Glad you all had a good time. Come back soon! 

Bettina Voigt's profile image
Bettina Voigt 
9 years ago

Essen wie immer sehr gut .bedienung sehr bemüht ..Musik viel zu laut man kann sich nicht unterhalten. .... 

Business response:

Thanks Bettina! 

Shannon Lea's profile image
Shannon Lea 
9 years ago

Stopped in for a couple of beers with some friends. We were the only three at the bar but were ignored for several minutes while the bartender with the dreads talked to other employees. When he finally came to take our order he was looking at an iPad in his hands and never looked up at us directly. He asked us what we wanted in an uninterested monotone and then never came back to check on us. We sat with empty glasses for awhile before another bartender came over to help us. Not impressed with the service. 

Business response:

Hi Shannon. We're so sorry to hear about your experience. Please know this will be discussed with the bar staff to ensure that we always provide the best service. If you would so kind as to drop us a note at Denver_sales@hardrock.com, we'd love to send you a gift card in hopes that you will give us another try. Thanks. 

Marcel Elvis Bruder's profile image
Marcel Elvis Bruder 
9 years ago

Sehr unfreundliche Bedienung. Lippenstift am Neuem Bierglas. 

Nerissa Bryant's profile image
Nerissa Bryant 
9 years ago

Great food, great atmosphere and excellent service 

Business response:

Thanks Nerissa! 

Ron Pratt's profile image
Ron Pratt 
9 years ago

Enjoyed our visit to Hard Rock Cafe Denver very much. We slipped in just before a business sales meeting took over the first floor, so we had the top floor nearly all to our selves. The food was good and the portions were large, but a bit pricey for burgers and fries. I wouldn't eat there every week, but its always fun to visit the various HRC's to see what unique memorabilia they each have to share. My kids loved it and claim our visit is one of the highlights of our vacation. 

Business response:

Thanks Ron! Glad you and the kids had a good time. Hope we see you again next time your in town. 

Mellissa Morse's profile image
Mellissa Morse 
9 years ago

I had a Cauliflower burger it was delicious! The service was great! 

Business response:

Thanks Mellissa! 

Katie Bishop Moore's profile image
Katie Bishop Moore 
9 years ago

Horrible Customer Service! We were told it would be a 45 minute wait with about 6 tables open and just kept getting excuses as to why we couldn't sit. 

Business response:

Hi Katie. We're so sorry to hear about your experience. If you would be so kind as to drop us a note at denver_sales@hardrock.com and let us when you came in, what time, what manager you spoke with, etc. we would love to try and win back your business. 

Frequently asked questions about Hard Rock Cafe

How is Hard Rock Cafe rated?

Hard Rock Cafe has a 4 star rating with 2,918 reviews. 

When is Hard Rock Cafe open?

Hard Rock Cafe is open now. It will close tomorrow at 12:00 a.m. 

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