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Hard Rock Cafe
- American
- Denver, CO
About this business
Hard Rock Cafe Denver is located in the Denver Pavilions, a two-story walking mall on 16th Street, recently rated as one of Downtown Denver's number one tourist attractions. But that doesn't mean locals don't hang out here, too! We are a spot for everyone and easy to find - just look for the 20-foot neon guitar outside of the building. At Hard Rock Cafe Denver, great food and friendly service are paired up with a living museum of music history. The full venue, which was newly remodeled in 2014, can accommodate 550 guests tot... read more
Location details
500 16th St Mall, Ste 120, Denver, CO, 80202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The customer service on Saturday afternoon was a bit off. The reason I was given was a earlier rush. We had to ask another server for napkins and refills on our drinks.
Me and my daughter Nikki wete in their yesterday had a blast good service, nice atmosphere clean loved it all the drinks and food was great i give it 4 stars!
Business response:
Thanks Kathy! Glad you all had fun!
Over priced for amount of food you get. Half a breast of chicken with a bowl of mac n cheese. Hamburger was cold and fries over salted. Too many table close together. Obviously you are more concerned with making money serving many people instead of creating a relaxing environment. The waiter could barely move around serving. First time and last time going
Business response:
Thanks Lisa. We completely understand and would still like to rectify things and have you back in. If you'd send us your address to the email above, we'd love to send you a gift card.
Great drinks and great service! Had a good time!!!
Business response:
Thanks DorcieJean! Glad you had fun!
My steak was perfect and the service was good . Lots of character and ambiance ...
Business response:
Thanks Patricia! Glad you enjoyed everything
It was a great night out with family and friends. Good food.
Business response:
Thanks George. Glad everyone had a fun night. Thanks for spending part of it with us!
Always one of our favorite places to eat while in Denver. Always great service and food. Has the best Salmon Ceaser Salads we have found. Look forward to coming back this Spring.
Business response:
Thanks Don for the kind words. Look forward to seeing you this Spring!
My daughter & I ate at Denver Hard Rock Cafe on Friday, January 5. The food was very good, but the service was exceptional! Our waitress, Beth, was very attentive and so nice. As well as (I believe) the restaurant manager who stopped at our table to ask how things were going.
Business response:
Thanks Kristi! Great to hear that you and your daughter had a nice time with us. Will pass along your kind words to Beth. Hope we see you again soon!
It just took too long. We were there for 2 hours. The place was not really that busy. We got right in. Ordered right away, then the waiting began. I have our 14 year old grandson the choice of either Hard Rock or The Spaghetti Factory. It was his decision to go with Hard Rock because he is a guitar man. I asked him on the way home if he could go back and chose again, would he still chose Hard Rock. He said no, he would have chosen the Spaghetti Factory because they are faster. He did like the gift shop though. He bought a ha... read more
Business response:
Hi Doug, thanks for taking time to write us a review. We're sorry to hear that you and your grandson didn't have a good experience with us, but glad that your grandson is enjoying his Hard Rock pin. If you'd like to drop us a note at Denver_sales@hardrock.com and let us know when you came in, what time, who your server was, etc. we'd like to try and win back your business. Thanks!
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 4 star rating with 2,918 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is open now. It will close tomorrow at 12:00 a.m.
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