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HappyDoors Property Management
- Property Management
- Honolulu, HI
About this business
Developing long term relationships by promoting innovation and happiness...
Location details
250 Ward Ave Ste 233, #233, Honolulu, HI, 96814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE HAPPY DOORS OR ANYTHING RELATED TO THE NAME OF ***********************. He is a ***** and changes his name as soon as he is in trouble. This is for your own sake! He is a scam artist. PLEASE DO NOT EVER USE HAPPY DOORS. I rented a townhouse in ********* from a different rental agency. Due to the ** unit stopped working two months into our time, the owner decided to change rental agencies, and it was Happy Doors. From the beginning, I knew that this company was not trustworthy. Their communication is lacking. I tri... read more
Terrible experience. They confused our paperwork with someone else and ultimately turned us down based on someone else's information. They took application fees for 2 of us and then said we didn't have enough income. My husband received a group email from them with a stranger.
This is the new low for me for this company. Terrible communication, i would give them F- if there was that option. I've seen bad service, but this is the worst. Don't waist your time and money! They are very bad! They will take your application fee and never...never get back with you!!!!
John was very helpful and informative regarding my questions on a rental property of theirs I’m interested in. He was also very patient with my many questions which I appreciate. Mahalo John! :)
Business response:
Thank you, *******, for sharing your experience. I'm glad to hear that John was able to help and provided you with a great experience. If you ever need anything, please don't hesitate to contact us. We are happy to help. -Brent F*****, Broker for HappyDoors Property Management
We rented a unit managed by Happy Doors for almost three years. A couple of times things broke and needed replacements and they were able to get those scheduled in as quick as they possibly could. We also lost the keys to our mailbox and they quickly referred us to someone that could rekey for us on the same day. Towards the end of our lease (we broke our lease early due to PCS orders), Lynn A******, did a fantastic job of keeping us informed and sending us the entire list of things to complete before leaving. They did their... read more
Business response:
Thank you, ******, for sharing your experience. I'm glad that Lynn and the team were able to provide you with a great experience. If you ever need anything, please let us know. We are happy to help! -Brent Foster, Broker for HappyDoors Property Management
DO NOT USE- military families beware! We ended our lease with happydoors due to a military PCS. We spent 3 hours doing the checkout walkthrough to make sure everything was perfect. We touched up the paint, bought lightbulbs and refrigerated filters, and etc to make sure the place was perfect. We were given the green light that everything looked good and we would receive our full deposit back. A few weeks later we did receive our full deposit back. Here we are 8 MONTHS later and we get a email saying we owe them $400 in damag... read more
***************MILITARY BEWARE********************* ------I WOULD NEVER RECOMMEND THIS COMPANY----- Wow..... I'm glad to see I wasn't the only person having all these issues with this company. Where to start.... -They NEVER respond -You can't ever talk to anyone -They held my property hostage well passed the contract date 1st. I'm the property owner: I would expect issues with tenants ect. I didn't expect issues with the people I hired and paid to manage my property. However, that is exactly what happened. I had a great tena... read more
I am about to get another property manager because your services sucks. Why am i still getting bills for the HOA maintenance? What is the status on the security system that the tenants asked for? What is the status of the taxes that need to be paid? Why in the world do you have an automated system that gives me the round around and i cannot communicate with someone in person? Why do i have to call your emergency maintenance department to get a hold of someone its not there job to hear me complain of issues not maintenance re... read more
I have never dealt with such an incompetent group of individuals. They avoid answer phone calls and do NOT return them. Their lack of communication is just as infuriating infuriating as their inability to conduct business like professionals. On October 30th, we received the following email: Clarisse R******** (HappyDoors Property Management) Oct 30, 10:37 AM HST Aloha *****, Congratulations, your application has been approved! The next step is to schedule your move-in. What days and times work best for you? Once we have a mo... read more
Business response:
Aloha ****, I can assure you that we do not find this type of behavior acceptable, and we would like to address the concerns of miscommunication regarding your rental application. I do thank you for taking the time to speak to me on the phone and I have already met with our application processing team to address this issue. As we spoke about on the phone, the home you were interested in was unfortunately leased to another party. While I know we don't have another property available in the same school zone that meets your nee... read more
Frequently asked questions about HappyDoors Property Management
How is HappyDoors Property Management rated?
HappyDoors Property Management has a 4.3 star rating with 1,029 reviews.
When is HappyDoors Property Management open?
HappyDoors Property Management is closed now. It will open at 9:00 a.m.
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