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HappyDoors Property Management

4.3

About this business

Developing long term relationships by promoting innovation and happiness... 

Location details

250 Ward Ave Ste 233, #233, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.31,029 reviews
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Cooper W's profile image
Cooper W 
5 months ago

MILITARY AND TENANTS BEWARE!1. HappyDoors pays for fake reviews on ******* Look at how generic and similar they all look. It is more expensive to fake reviews on other sites- look there.2. HappyDoors places nearly all routine maintenance costs on the tenant. Read their tenant handbook- you will see that you will be responsible almost everything (A/C servicing, pest control, etc)3. Happydoors charges homeowners a fixed price every month, meaning they take on as many homes as possible and cut costs by any means necessary.4. He... read more

Ashlee O's profile image
Ashlee O 
a year ago

This was our first time owning a home and hiring a company to manage our property. We hired HappyDoors Property Management and worked with them for 4 years, however none of those years were pleasant. From the beginning, we did not receive the services we elected for and constantly had to follow up with them to ensure they were taken care of. Initially, they forgot to complete our GE tax filings even though we were paying for their premium services. After every tenant they would send us a huge bill of repairs and we would hav... read more

Geri Y's profile image
Geri Y 
a year ago

I am an owner and they have done an outstanding job managing my vacation rental as well as my long term rental. All my best to ***** and ****!! 

Business response:

Thank you, ****, for sharing your feedback. Its wonderful to hear that you are happy! This is and will continue to be our goal. As always, feel free to contact us if you need anything. 

K. F.'s profile image
K. F. 
a year ago

I have applied to properties with this company and got an automatic rejection. Why? All because their automated system couldnt not verify my income. When a simple call or email to my employer would verify my information. I have called and called and no one will call me back to rectify the problem. 

Business response:

Thank you for sharing your feedback. Upon reviewing the file, the rental application was declined due to information and deficiencies identified during the application process. Factors considered are credit history, income as well as debt to income ratios, and other qualifying criteria that is disclosed on the application and our website. We encourage applicants to obtain a free copy of their credit history report and review it for accuracy. If there is inaccurate information listed on the credit report, then the applicant n... read more

Eric K's profile image
Eric K 
a year ago

I was active duty **** at the time and I had the worst experience with this property management business, and I urge everyone to stay away from them. They are a fraudulent company that takes advantage of unsuspecting tenants and does not care about the well-being of their clients. They will constantly hound you for "positive reviews" and after seeing all the previous reviews I see why.Firstly, they took a significant amount of my deposit without any justification. They claimed that I had caused damage to the property, but up... read more

Rani D's profile image
Rani D 
a year ago

I WISH I COULD GIVE THEM ZERO STARS! I should have followed my first instincts. I've learned in this process and dealing with Happy Doors that you can't trust everyone with your affairs. With Happy Doors, as long as they are getting paid and there is no need to communicate with them, you'll have no worries. I see individuals stating that they didn't get their deposits back, I find that strange because Happy Doors "returned the deposit to the tenants immediately" without doing a walkthrough of my place and there was considera... read more

warren S's profile image
warren S 
2 years ago

I should have read all the reviews on Yelp and the BBB portal! Most of the negative reviews are a faithful duplication of my experience! I certan that they read all the reviews because when they ask for and recieve a favorable review the response is lightning fast! I reiterate DO Not employ this company. Their communication response is slower than the Pony Express (using real old horses!) They are VERY bad at communicating owners concerns to the tennants. After one ******* lease my experience with these guys has been very ba... read more

Pat L's profile image
Pat L 
2 years ago

Moving out and told i need to clean the apartment (i agree) however; they give me a list of 3 cleaners i can use, all 3 i call quote me $600 starting price to clean a 2 bed 2 bath with no carpet or pets tiny condo, one of the 3 answered the phone saying bla bla cleaning and photography.. if this isnt a scam setting up friends to rip off military i dont know what is.If your military stay away from happy doors! 

Ting Z's profile image
Ting Z 
2 years ago

Great services but theres room for improvement. Generally my calls, emails were answered in a timely manner, the only thing that bothers me a little is key pick up. I expected the person to show up on time so I dont have to reschedule, or at least let me know if running late or cant make it. 

Frequently asked questions about HappyDoors Property Management

How is HappyDoors Property Management rated?

HappyDoors Property Management has a 4.3 star rating with 1,029 reviews. 

When is HappyDoors Property Management open?

HappyDoors Property Management is open now. It will close at 5:00 p.m.  

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