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Happy Paws
- Pet Groomers
- New York, NY
About this business
Happy Paws is New York City’s retail, daycare and grooming store located right in the heart of downtown! At Happy Paws, our focus is on the animals. We are affiliated with the PCSA: Pet Care Services Association and work closely with many local dog and cat organizations. Happy Paws retail store offers the most exciting products on the market today. Our owners attend all the latest Pet Expo shows and seminars throughout the country to give our customers “Cutting Edge” products to share with your pet. From &l... read more
Location details
316 Lafayette St, New York, NY, 10012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Horrible Experience - My Poor Pup – WARNING: DO NOT TAKE YOUR DOG HERE TO GET GROOMED!!! This has been the worst experience ever - My poor pup has to live with his horrible haircut. Thank GOD - I can cover most of his hair cut with a sweater and a hat. Groomer has no experience - hair cut was choppy and undone and he didnt even cut all his nails.. When I picked up my dog- he was shaking and whining like his was hurt. It took me two hours to calm him down - NEVER AGAIN - YOU SUCK GROOMERS - NEVER AGAIN!!!
Watch out: PET ABUSE. – Please, for those of you who care about your pets, DO NOT send your dogs here while this man I am describing is still working here. I used to shop here all the time because they had good organic treats for reasonable prices and a good selection of Ruff Luv clothes. My friend and I came in to browse and we watched the small dog play area and saw the "tech", as they call their employees, be aggressive with all of the dogs. He picked them up by their throats, and a couple of them by their necks, which I ... read more
Uncaring and Inattentive Staff – I liked Happy Paws website and they got great reviews online. I brought my dog for her first day of daycare. Right away I didn't like it. It was extremely crowded and cramped with no room for the dogs to run around. But they said it was busier than usual because of the holiday weekend. Fine. What really upset me was the apathetic staff and they completed neglected the dogs. One person is not enough to watch so many dogs. There were dogs humping each other in the corner and two dogs fighting- ... read more
Worst place in the city for grooming – I took my Lhasa here several times and EVERY time they acted like they were doing the BIGGEST favor for me by grooming her. Ummmm you should be thanking me for the $90 pricetag! Get real people, don't be a groomer if you can't handle a dog! She came back twice with razor burn and once they just sliced off a little pimple she had on her foot. When you call and complain they deny everything and they always blame everything on your dog. Funny that no onther groomer has ever had so much tro... read more
Must check out – I gotta say this place is great. The place is huge and when they took me to tour the area where my dog sleeps, I couldn't believe how clean it is. The kennels are HUGE. Even though I have a yorkie, she stayed in a kennel that was big enough for a 100+lb dog. When I used to go to another boarding place, they just dumped all the dogs in one room overnight. Oh happy paws even have over night security to monitor the dogs. I was gone for 2 weeks and expected her to come back all smelly like the other place, but t... read more
My dog likes Happy Paws – this place is great. They have consistent employees. I have couple of friends that also take their dogs here for daycare and everyone is happy with the webcams. service and large spacious rooms. Nothing but great remarks for this place. I was late at work one day and couldn't pick up my dog. I called them and immediately they made accomodations to drop off my dog to my home since my girlfriend was at home. I really think they take their time to make sure everyone is happy.
worst kennel – Basically, my dog almost died due to their neglect, to which they admit, and then they still didn't want to pay for any vet bills. i took them to court and won. I took 2 of my dogs here to stay while i went home for xmas and got a phone call the next day saying that my 9 year old golden had been attacked by a pittbul while they were in the play room together. HP called me and told me that the pitbul started the fight and that my dog was ok but they didn't help pay for any vet bills. and the kicker is... that w... read more
Great Impression – I have shopped here many times and finally decided to take my dogs while on vacation. I never realized that they have another floor just for boarding. I was really impressed when they gave me a tour of the boarding area, it smelled so clean I couldn't believe there was no odor. I am even more impressed with how careful they went over my dogs files and had them go through some evaluation procedure so all dogs that are there are healthy and safe. Gotta say it is impressive
Good - Webcams Don't Work – We like Happy Paws in general, but we wish they would fix the webcams that have been broken for several months now.
Frequently asked questions about Happy Paws
How is Happy Paws rated?
Happy Paws has a 4.3 star rating with 220 reviews.
When is Happy Paws open?
Happy Paws is closed now. It will open at 10:00 a.m.
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