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Hampden Trading Co
- Used Car Dealers
- Struble, MA
About this business
At Hampden Trading Company, we carry only the finest quality pre-owned cars, trucks, and SUVs available in the Western Massachusetts and Northern Connecticut area.
Location details
33 Commercial Dr, Struble, MA, 01036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very polite and helpful, although the vehicles I was interested in were sold.
Business response:
While we're sorry the vehicles you were interested in were sold, we're truly grateful for your review and that you took the time to share your experience. Hopefully we'll be able to work together in the future for your next car! Thanks again!
Responded quickly.
Business response:
Michael, thank you for sharing your feedback! We try to respond quickly to all customer inquiries as we know that time is of the essence, especially when car shopping.
Buyer beware!! The prices are good but make sure you thoroughly inspect your vehicle. I bought a car and within 2 days I had a large exhaust leak. I brought it to another shop and they put it on a lift and found they put a temporary patch on a broken exhaust. Not the biggest deal but it’s a very shady thing to do. The new piece only costs around $100. So why not fix it correctly before you sell it ???? I had to make an almost 2 hour ride each way to have it fixed. Not a happy customer
Business response:
Hi Gary, Thank you for sharing your feedback. We were not the people that patched the exhaust, and when you called us and told us that it had happened, we replaced it with a brand new one as we stand behind our vehicles. While I understand it's a longer drive for you, we do our best to take care of each customer and are upfront at time of purchase that all warranty work must be done here. We apologize for missing it but we did replace it at no expense to you. We're sorry to hear you are not a happy customer because of this, ... read more
Purchasing this car was a straightforward and seamless experience. The folks at Hampden Trading Company were very responsive to the initial email, and transparent and communicative throughout the process. We were impressed by the dealership, and pleased with the purchase.
Business response:
Thank you so much for sharing your feedback, Carol! We appreciate your business and are glad you were impressed by the dealership. We aim to please!
No pressure saleman, very helpful with great service.
We were interested in 3 cars. We called to be sure the car we really wanted to see was still available when we got there but got to see all three. No hassle. Straight forward. We we handed the car fax up front. This was the easiest and quickest car transaction I've ever made! Highly recommend them! Thanks Rusty!
Nice place and good fair price in vehicles
responded quickly to my inquiry
Rusty took great care of me and my concerns, from start to finish. He even handled an issue that cropped up after my purchase. I couldn't be happier!
Frequently asked questions about Hampden Trading Co
How is Hampden Trading Co rated?
Hampden Trading Co has a 4.3 star rating with 217 reviews.
When is Hampden Trading Co open?
Hampden Trading Co is closed now. It will open at 9:00 a.m.
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