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Hall Buick GMC
- Auto Repair
- Tyler, TX
About this business
Specialties New and Preowned Car, Truck and SUV dealer. New Buick and GMC franchised dealer featuring parts, service and collision repair for General Motors brands. Authorized warranty repair facility for Pontiac, Saturn and Hummer brands. History Established in 2004. Formerly Barret Motor Company purchased in February 2004 by Pam Hall and built a new facility at it's current location which opened in July of 2005. Originally a Buick Pontiac and GMC dealer with Pontiac dropping in 2009. Pam Hall is a featured Women's Retail N... read more
Location details
3010 S SW Loop 323, Tyler, TX, 75701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Took vehicle to get damage done by hwy 155 from rock debris flying every where from other vehicles.. Well.. Collision center at Hall Buick had kept my encore for about a month . Then going back for several times getting issues FIXED and in the process that them then more ISSUES was noticed from damage done by the Buick Hall collision center . Well so ooooooooo issues not resolving having my insurance tell NEVER to return to them. I had to take my Encore to ******************* collision center. And Moose Auto to fix my moon r... read more
Business response:
I'm seeking punitive damages done by ******************* and Buick Hall collision for having several panic attacks, stress and anxiety and now taking meds. This is not good for my heart or working under these conditions. From neglecting improper work ethics of fixing my Encore correctly and having to go back several times for them not installing equipment back properly. Broken parts, locks not working, sensors not working paint has been bigger off, Moon roof broken, debris painted over so now I have bumbs under paint, **** h... read more
Took vehicle to get damage done by hwy 155 from rock debris flying every where from other vehicles.. Well.. Collision center at Hall Buick had kept my encore for about a month . Then going back for several times getting issues FIXED and in the process that them then more ISSUES was noticed from damage done by the Buick Hall collision center . Well so ooooooooo issues not resolving having my insurance tell NEVER to return to them. I had to take my Encore to ******************* collision center. And Moose Auto to fix my moon r... read more
***** was ready on 12/20/21 Was not notified. I called in 12/29/21 and was informed it was ready, we missed out on 5,000.00 rental income because they didn't communicate with us.
Business response:
We do not see any record of doing any service work for this customer. Our apologies, we do encourage contacting the dealership if this is an error on our part. Thank you
RecommendedJust got a good deal on a good vehicle. I want personally compliment Abraham who did a great job taking care of us. Our payments actually came in lower than they quoted us. Very easy to work with!
Great to work with. Very knowledgeable sales people. Excellent experience.
Business response:
We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Your recommendation means so much to us and we're happy to have earned it!
I had to bring my terrain in and Tyler immediately came out and helped me. He was professional, knowledgeable, and quick. He got my car back and kept me updated on the entire process. Thank you so much Tyler and Hall!
Business response:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hall Buick GMC and we hope to see you again.
Worked with James in service to get a used truck inspected before purchasing it for our daughter. They did a thorough inspection and pointed out several big safety issues that would need to be repaired. They went above and beyond to help me and to make sure I had the information I needed to make an informed decision. They were courteous and prompt as well. Thank you!
Business response:
Our team is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case with James. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!
Excellent service department and friendly and professional service personnel
Business response:
Hello, we appreciate all your praise for our service team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a lovely day!
Thank you for great service...love the suburban German just helped us purchase!!
Frequently asked questions about Hall Buick GMC
How is Hall Buick GMC rated?
Hall Buick GMC has a 4.6 star rating with 1,438 reviews.
When is Hall Buick GMC open?
Hall Buick GMC is closed now. It will open at 9:00 a.m.
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