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Hacienda Restaurant

4.3

About this business

Outdoor Full service Patio 

Location details

1700 NY-17M, Goshen, NY, 10924, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,613 reviews
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Jill Pelka Broach's profile image
Jill Pelka Broach 
5 years ago

Very sad/mad to know that they discriminate against people and their service dogs. Not to know/understand the law is one thing, but to refuse to learn about it from the person in front of you is just a disgrace. I will not visit again. 

Stacy Dyann Whitenight's profile image
Stacy Dyann Whitenight 
5 years ago

The community deserves to know about places of business that choose to discriminate against persons with disabilities. You need to learn and train your employees to see customers with tolerance and compassion. When you learn to be ADA compliant, you will undoubtably do better business, and be better people in your community for it! https://www.ada.gov/archive/qasrvc.htm #ADA #DOJ 

Hannah Leigh's profile image
Hannah Leigh 
5 years ago

This place discriminates against actual medical alert dogs because the hostess is “afraid.” The manager and hostess both broke the law by asking for ID. If you’re a disabled vet, they won’t let your dog in. If you have epilepsy, they won’t let your dog in. Etc etc. Find somewhere that doesn’t break the law and discriminate, and spend your money there. 

Jessica Weaver Skinner's profile image
Jessica Weaver Skinner 
5 years ago

Discrimination against service animals is against the law! Just because someone is afraid or allergic is not a legitimate reason to deny a service animal, also they do not require an ID to enter an establishment. Plain and simple. This is horrible. 

Elizabeth Mary Hall's profile image
Elizabeth Mary Hall 
5 years ago
Amanda Dowling's profile image
Amanda Dowling 
5 years ago

They are not educated on service dog etiquette and asked a legitimate service dog team to leave because she didn’t have an “ID” for her dog (which is illegal by the way) 

Jessica Wilson's profile image
Jessica Wilson 
5 years ago

Discriminatory toward people with service animals and refuse to educate themselves on the law 

Siobhann R-J's profile image
Siobhann R-J 
5 years ago

This restaurant discriminates against those with disabilities who have legitimate service animals. As part of the US laws supporting Americans with disabilities, it is against the law to question why someone needs a service dog and there is no such thing as Service Dog ID. Shame on your management for refusing someone service, even after she showed you the section of the law pertaining to her service dog and even went so far as to name her medical condition in hopes that you would allow her entry to your establishment with h... read more

Randa Veazie's profile image
Randa Veazie 
5 years ago

Frequently asked questions about Hacienda Restaurant

How is Hacienda Restaurant rated?

Hacienda Restaurant has a 4.3 star rating with 1,613 reviews. 

When is Hacienda Restaurant open?

Hacienda Restaurant is closed now. It will open at 9:00 a.m. 

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