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H & R Block

1.4

About this business

Location details

9960 Business Cir, Naples, FL, 34112, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
SunClosed
1.4520 reviews
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Eric T's profile image
Eric T 
a year ago

Very poor customer care- unreliable tax preparation people. No fixed price sheet or any description of services provided. I expect people to know their jobs and not have to call in any help from others. 

Alex N's profile image
Alex N 
a year ago

I dont give them any stars was in to do my taxes with my wife, that I am in a divorce with my wife has tried to manipulate and be vindictive about taxes. The fact that she tried to file taxes says enough, but she has gone to the links of letting it be drawn out until the very end And she couldnt file taxes on her own because she needed my W-2 so I did all the work to get an appointment set up. Had to run back to my attorneys office to get more documents for filing taxes. I specifically told the lady just get started on hers ... read more

Paula T.'s profile image
Paula T. 
a year ago

I'm only providing a 1-Star review because I have no other option. First let me start out by saying that I have used H&R Block for my tax returns for as long as I can remember. However, I now will never use them again! Sadly only because I received such horrible treatment when I really needed professional advice and/or help. Without going into my personal details, I will say that I had not been able to file my taxes for the last 4 years due to the fact that apparently the *** could now not identify me and during the pandemic... read more

Katie S's profile image
Katie S 
a year ago

Negative Experience with Confidential Information Handling I am writing to share my recent negative experience with H&R Block. As a customer seeking professional tax preparation services, I expected a high level of care and attention to detail, particularly when it comes to handling sensitive personal information. Unfortunately, my experience fell far short of these expectations.Upon choosing H&R Block for their reputation and convenience, I encountered a series of unprofessional incidents that raised concerns about the secu... read more

Olivia C's profile image
Olivia C 
a year ago

I had the extreme displeasure of working with ***************** at this location. She said she was going to file my contractors' ****s and when she filled out the forms, she made a bunch of mistakes. When I called to have her correct them, I was told I would have to make an appointment. I did this three times and she never called at at point. When I called the office and finally got on the phone with me, she passed me around to her other colleagues, and finally someone let me know she was "too busy" to keep working with me a... read more

Matthew W's profile image
Matthew W 
a year ago

They take your money and say they will stand behind you if you are audited which is a bunch of bull 

Ronald C's profile image
Ronald C 
a year ago

H&R Block of Winchester,Indiana charged me $495 to do my federal & state taxes . Last year I paid $270 I had less deduction I have 1 duplex I rent . I wont be going back I believe the manager cheated me out of the difference I wont be going back 

Jennifer P's profile image
Jennifer P 
a year ago

NO STARS, 100% Guarantee is a SHAM!!!! I initially purchased Turbo Tax Premium and they didnt have the forms to file my NEW BUSINESS, so I purchased H&R Premium and Business Program specifically for the **** form and K-1 filing. After buying at Office Depot, went home to try and get started, couldn't find the website to put my Activation Code in. Called Customer Support, stayed on hold for awhile and then finally get a LIVE person and they couldn't help. Realized I had to be on ****** to get to the website. Created my accoun... read more

andrea a's profile image
andrea a 
a year ago

I only gave a star because it made me. Why I will never use H&R Block a day in my ever loving life.and beyond. SoLets be honest with each other. This company hires anyone. Anyone who is around. Regardless of their experience. There are many things in life I can handle. And when it comes to removing money from my paycheck, if I was to move as H&R does, Id be in Jail. Ive encountered people that have tried to embellish my job( i directed to the **** , Ive encountered Front desk folk signing me up for a service that has a diffe... read more

Frequently asked questions about H & R Block

How is H & R Block rated?

H & R Block has a 1.4 star rating with 520 reviews. 

When is H & R Block open?

H & R Block is closed now. It will open at 8:00 a.m. 

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