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H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They messed up my taxes back in 2020. They also messed up the amendment last year and ** still trying to get my money this year. After they messed up my amendment, they did not contact me though they had my email address and phone number. They have a promise pledge that I intend for them to keep. I want my $3800 back. I want the money back that I was supposed to be receiving for homestead that was never filed. And I want the money back that I filed my taxes with 279. I have called corporate and nothing has been done. I keep ... read more
Im perplexed reading the reviews and noticed that my case is exactly the same like everybody else in this reviews. Im disabled and Hispanic. At a point I thought it could be discrimination because of any of my personal circumstances. I let everyone there involved in my process to know I was disabled. The lady filled out my taxes and I ended up with a debt of almost $9,000.00.I complained saying that they didnt help me. The lady who filled out my taxes admitted that She wasnt a Tax Specialist. She called the Manager and She g... read more
I scheduled an appointment for filing with a pro. She didn't know how to file a ****b. They were never up front about their fees until the work was done. $613 was the final bill.
I worked for them until 4-20-2023, and I informed the boss(franchise owner) about workplace bullying. He then told the person I was complaining about! She screamed at me and kept trying to call me. He NEVER even talked to the victims. He did this twice! I thought as an office manager that I had to go to him. I couldn't take the fall out and quit. This place is in ************* *********. Be aware!! Stay away!
This branch of HR Block should have their tax number pulled! My 85 yr old Dad just needed his state tax filed - federal already done - and they said they could not legally file the state without refilling the federal, which is a lie and fraud on their part. Charged my dad $300 to file an EZ form and State tax. My dad got a letter from the *** stating that the second filing was wrong, and that he owed money, because they entered the wrong standard deduction amount. 5 months later, and after LOSING my dads forms, they still ha... read more
I sincerely think the Hand R block in ******* ******** on ************** . is very unprofessional and would recommend them to anyone
Horrible service, NO Communication. Taxes Files without my approval online. Never heard back from the agent filing my taxes when I asked the piece of mind be added. Spent 5 days trying to get in touch with someone after they promised to respond - No response. Sent messages thru the portal - no response. Spent 3 hours on the phone being transferred around to different departments with no resolution. I asked for the piece of mind coverage- never got it. Never approved my taxes that were sent directly to the Federal / State. I ... read more
I set up a virtual appointment with this H&R Block for Saturday 15, 2023. I chose this company because they advertised 85$ tax preparation on ******* So I was on my computer waiting for the zoom appointment to start. 30 minutes go by, I finally call the office and ask for ****** (tax preparer assigned to me) to find out whats up. I was told the computers were down for a while, and thats why she didnt make the appointment - and then another customer arrived early so she had to take care of them. So, she cant pick up the phone... read more
Overcharged me an absurd amount for filing my taxes. I signed up to file with a pro and online advertises for the starting price of $85 plus additional fees for each state. After putting all of my information into their portal, they asked me to schedule an appointment in person, No where in the portal shows you how much the service was going to be, they even called the day before the appointment and told me they have everything they need. After filing in person, they asked me to pay almost $300, saying it was complicated. Mi... read more
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is closed now. It will open at 8:00 a.m.
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