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H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service is terrible! The staff is incompetent, rude and unprofessional!I paid $178 for what they called peace of mind and when I asked for help when getting a letter from the *** this lady named *********************** ****** took my case and asked me to upload docs and which I did and kept calling her for updates. She stated that she couldn't see the docs so I took time off from work to deliver them in person but yet while I was there and asked her to show me and little did I know she wasn't able to navigate their own s... read more
AVOID this business at all costs. I was intially quoted ******* depending on what I wanted to file. Months later, after numerous headaches, the paperwork was ready to be filed. Now the price was 600 in total. Sign all my documents while having the fees taken out of my refund. Approaching the front desk Im told I owe an additional 600 for one of my business returns. After speaking with a police officer, I would be committing a criminal crime leaving without paying unless H&R Block was instructed not to file the paperwork. Ill... read more
They charged my card $278.00 on March 22nd when I had my taxes done. Called me the day before taxes due to tell me I had not paid so they would not submit taxes. I had to take off work to go over and show my receipts and bank statement to prove they charged me. They had my payment under someone else in their system so they refused to refund me because that would mess up the other persons taxes. I had to pay another $195.00 to them or else they were not going to submit my taxes. They have passed me around person to person. I ... read more
100% Satisfaction and accuracy claim is a farce. I wish I would have read more reviews before having them submit my 2022 taxes. They were filed with a wrong last name. Initially when appointment was made I requested an update to my file from 10 years ago. Day of, the tax person had my drivers license, and all documentation with correct name. She did not question why name populated from their system was different than all my current information and I did not receive a final review before printing and submitting to discover th... read more
My husband and I used ***** Block's tax professional for our 2022 taxes. This individual was completely unqualified to complete our return. When we tried to schedule a meeting to discuss some of the line items, he was unavailable. We spent WEEKS trying to contact SOMEONE who could answer our questions regarded amounts reported twice and some not reported at all. We were finally put in touch with a "tax professional" at their headquarters. Based on review of our original tax return completed by ***** Block, we overpaid our ta... read more
Their customer service is terrible!! My appointment has been rescheduled three times because the tax pro never called at our scheduled appointment time. They messed something up because we received a letter from IRS saying we never paid our taxes when we have confirmation we paid on time. I am disgusted by the lack of response to our situation and would highly recommend not using H&R block for their services. They are awful! JUST DON'T DO IT!
Messed up my taxes 3yewrs ago still getting fined an late penalties when my taxes where supposed to cover past tax debt and I was owed **** didn't get any $, lost my license for unpaid fines and payed this scummy place extra to cover it taxes where wrong or if I was to get audited their the worst place you can go to an well over priced they lack in skill knowledge an business ethics
They pointed out a mistake I made on my previous years taxes and said I could get $400.00+ back then charged me $100.00 more and I got $15.80 back. I want my $100.00 back
Files my taxes in april, or so i thought. Called back may to check on filing and they asked for additional $500 and my routing # to get it which i supplied. Got call dec 27th that my file had been found in the bottom of the drawer and was never filed. Waited 2 weeks for the supposed filing to commence again and was cussed out nonstop about how this was my fault because they werent sure i wanted to file. I asked them to please just file it. Manager threatened to burn my file and also still never filed it!!! Screwed me over co... read more
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is closed now. It will open at 8:00 a.m.
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