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Greater Erie Niagara Surgery
- Hospitals
- Erie, PA
About this business
Location details
2315 Myrtle Street, Ste 290B, Erie, PA, 16502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The communication is awful here, good surgeon but the office staff have a total lack of disregard and disrespect when handling calls and patient care concerns, so unprofessional, would not return. I am a clinical manager and I know how patients need to be treated and their concerns need to be addressed, this did not happen at this office location. Dissatisfied completely!
I came to this office I have severe stomach muscle separation and was referred by my pcp. I arrived early for my appointment and did not get called back for my appointment till 40 minutes after my appointment time. I waited patiently and did not see Dr Schattner till an hour and a half past my appointment time. He did not apologize for the delay.( his nurse did she was very polite) The Dr looked at me for less than 5 minutes then told me I need to trim weight and there was nothing he could do for me. Which is fine but his de... read more
Extremely uncaring staff & doctors! I was told to be patient and they’d call me within 2 weeks for an appointment after reviewing my referral notes. Seven (7) weeks later, still have not heard from them, ended up in ER with a 3 day hospital stay. Then they referred me to another doc who I waited a month to see, only to find out the day before my appointment that they don’t take my insurance. Many ER visits later and thousands of dollars in medical bills I’m still no further than I was one year ago when this all began. I’m 64... read more
I had taken my father to see Dr. Jones, he explained everything to us with terms we could understand, nothing over our heads. He was tentative to the situation and didn't dismiss any questions. I would definitely go back to this doctor for surgery.
If there was a way to leave a ZERO star rating, I would. Even better would be a NEGATIVE star rating. I have never encountered a more seemingly inept doctor (Jones) and staff in my life. Just one screw-up, miscommunication, or complete non-communication after another for over 2 months. Also, one of the receptionists there (can’t remember her name for sure but I think it was Diane) whom we had the displeasure of speaking with on multiple occasions throughout our 2+ month ordeal (more like she consistently argues with us, not ... read more
Frequently asked questions about Greater Erie Niagara Surgery
How is Greater Erie Niagara Surgery rated?
Greater Erie Niagara Surgery has a 2.2 star rating with 11 reviews.
When is Greater Erie Niagara Surgery open?
Greater Erie Niagara Surgery is closed now. It will open at 9:00 a.m.
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