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Great Lakes Heating And Air Conditioning

4.8

About this business

Great Lakes Heating and Air Conditioning employs our own installation crews and factory-trained service technicians. Our company is licensed, bonded, and insured. We offer 24-hour emergency service. During working hours our courteous and friendly office staff will respond to your needs. After hours we employ an answering service so you can still talk to an actual person. For your benefit and convenience, we offer comprehensive service and service plans, air duct cleaning, in addition to a new state-of-the-art showroom. When ... read more

Location details

22189 IN-23, South Bend, IN, 46614, United States

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4.81,781 reviews
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Yvonne MacLachlan's profile image
Yvonne MacLachlan 
8 years ago

Scheduled last week to have someone come out today. Was told a tech would be here between 11am and 1pm. Husband took time off work to be home to ask specific questions about AC ... when his day had already been hectic at work. When 1pm came around and no tech arrived we called Great Lakes. We were told that there were storms in the area and nobody was coming today. It would have been nice to receive a phone call noting as such. **** We advised AC was not working now and we were told a tech would be out after 5pm tomorrow. Ga... read more

Business response:

I would like to sincerely apologize about the inconvenience. I will attempt to reach you by phone. 

Yvonne MacLachlan's profile image
Yvonne MacLachlan 
8 years ago
Yvonne MacLachlan's profile image
Yvonne MacLachlan 
8 years ago

Scheduled last week to have someone come out today. Was told a tech would be here between 11am and 1pm. Husband took time off work to be home to ask specific questions about AC ... when his day had already been hectic at work. When 1pm came around and no tech arrived we called Great Lakes. We were told that there were storms in the area and nobody was coming today. It would have been nice to receive a phone call noting as such. **** We advised AC was not working now and we were told a tech would be out after 5pm tomorrow. Ga... read more

Business response:

I would like to sincerely apologize about the inconvenience. I will attempt to reach you by phone. 

Yvonne MacLachlan's profile image
Yvonne MacLachlan 
8 years ago
Ann Marie's profile image
Ann Marie 
recommend  Recommended
8 years ago

We converted from base board heat to a new gas furnace, which we had installed by Great Lakes. It was a huge job-they had to install duct work since we only had baseboard heat. Tony, Jeff and Owen and their crew did an outstanding job! Very professional and hard working! They also installed a new a/c unit and hot water heater. So far we are very pleased! Josh, our salesman, was also very professional and helpful throughout this long process. We would highly recommend Great Lakes! 

Ann Marie's profile image
Ann Marie 
8 years ago

We converted from base board heat to a new gas furnace, which we had installed by Great Lakes. It was a huge job-they had to install duct work since we only had baseboard heat. Tony, Jeff and Owen and their crew did an outstanding job! Very professional and hard working! They also installed a new a/c unit and hot water heater. So far we are very pleased! Josh, our salesman, was also very professional and helpful throughout this long process. We would highly recommend Great Lakes! 

Natashia Junker's profile image
Natashia Junker 
recommend  Recommended
8 years ago
Natashia Junker's profile image
Natashia Junker 
8 years ago
Ray Wroblewski's profile image
Ray Wroblewski 
8 years ago

I was so happy with the people that work with me like AMY WHO CALL ME WITH IN 1 HOUR ATFER I CALL IN AND TO ANTHONY BELY WHO DID THE WORK. IF YOU NEED HEATING OR AIR CONDITIONING OR ELECTRICAL WORK CALL THEM YOU WILL NOT BE SORRY. ONE THING MORE ABOUT GREAT LAKES THEY ARE VERY CLEAN. THANK YOU AMY AND ANTHONY FOR A JOB WELL DONE. 

Frequently asked questions about Great Lakes Heating And Air Conditioning

How is Great Lakes Heating And Air Conditioning rated?

Great Lakes Heating And Air Conditioning has a 4.8 star rating with 1,781 reviews. 

When is Great Lakes Heating And Air Conditioning open?

Great Lakes Heating And Air Conditioning is open now. It is open 24/7. 

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