Graves Bros., Inc.

Judith D 

on BBB

2 years ago

I just had Graves Brothers complete a roof on my rental. I live in Los Angeles so completed all business by email and text. They kept me and my property manager in the loop throughout whole process. They answered all of my questions and follow up was immediate. They did an exceptional job with the roof. I would recommend Graves Brothers to anyone. 

Charles B 

on BBB

2 years ago

Not Impressed with this company workmanship at all. They came out and replaced my roof and willfully, neglected to let me know or their site supervisor never told me that that their crew had did damage to my house and took their time in repairing it. Had to call the company over 5 times to get them to come back out to my house. Also after the roof job was done, I found numerous nails over 10+ in my driveway over a couple of days after I called them and they sent out someone to do another magnetic sweep, very disappointing es... read more

Christopher E 

on BBB

2 years ago

Very impressed, great job good crew and on site manager looks awesome even color is good 

Bud C 

on BBB

2 years ago

Graves Brothers is on top of their game. From Chris T. (our salesman) who laid out all the options for our roof build, explained them in detail, and kept in constant contact while we tweaked things, to Stephanie and her crew on site. She kept me updated throughout the process, answered any questions, and even sent me photos. As for the crew, they were incredible, 8 hours start to finish. BLAM!!! cleaned up and gone. Top to bottom Graves is a well run organization. Everyone I dealt with was polite, professional, patient, cour... read more

Michael G. 

on BBB

2 years ago

James L********* and Dan D**** were my Estimator and On-Site Supervisor. From the start to project completion everything went well. James was very knowledgeable on the products they used from their lowest tier to their highest. He made great recommendations and we were happy to book with Graves. Our timing was great because within a week and a half we had install day. Install day went without a hitch. The crew showed up when I was told to expect them, and they were done within 5 hours. Quality of work is excellent. I'm very ... read more

Joe C 

on BBB

2 years ago

The workmanship is great. Stephanie answered all my questions and addressed my concerns. 

Bill S 

on BBB

2 years ago

Matt, Paquito and the team did a great job on our roof. There were a few issues to resolve on installation day but we worked through them. Matt kept me informed on what was going on and consulted with me on all issues. The only issue (why 4 out of 5 rating) was Mike mis-measured the skylights so the wrong ones were delivered. Fortunately for everyone the right ones were in stock so the job was completed in one day. If the error had resulted in a delay (which could have been considerable with the roof already opened up) I wou... read more

Mike C 

on BBB

2 years ago

We had Graves side our home replace some windows and do some roofing. Our sales person,Frankie Trigg was great. He was on time and always called back and took care of all concerns. We dealt with 12 or more people with all the different services we had. Same people stayed with the project till it was completed and made sure it was done to our satisfaction. Everyone was very professional and skilled in the project they were working on. We were so impressed we added a new porch! 

Russ C 

on BBB

2 years ago

We recently has our roof replaced as one part of the damage from a hailstorm back in June. The crew showed up bright and early along with a supervisor from Graves to oversee the work. The crew did a fantastic job and worked tirelessly through the day and even past sundown to get everything completed in just one day. The old roof was taken off and a new one installed. They handled everything with professionalism. Follow up the next day to make sure I was happy and believe me, I was thrilled.