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Graves Bros., Inc.

4.4

About this business

Specializing in: - Roofing - Roof repair - Siding - Windows - Windows-Repair, Replacement & Installation - Doors - Doors, Frames, Door Accessories - Insulation - Home Energy Audit - EmPower New York - Home Remodeling 

Location details

755 Winton Rd N, Rochester, NY, 14609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4104 reviews
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Sr.Beth Ann D.'s profile image
Sr.Beth Ann D. 
a year ago

Terrible workmanship! Left the job and then had to come back to fix it. Their office confused the appointment dates 3 times. I wouldn’t recommend them to my worst enemy, We had to get another a roofer nd lose a day for work in the process! My boss was not happy. 

Business response:

We apologize that you did not have the experience that many have come to expect from Graves. This review has been shared with our leadership team to review and address. Someone from that team may reach out to learn more so that we can identify any opportunities for improvement in the future. 

Harlan O's profile image
Harlan O 
a year ago

I am very happy with my new roof from Graves Bros. During installation on my roof the on site supervisor, Matt Van H***, and crew leader Manny were awesome at making sure every detail was performed and to my satisfaction. Matt went over all the detail and was great at answering my many questions. Manny kept the crew going on all the different areas at the same time. They spent 2 days on my roof and only took one half hour break in the 2 13 hours days they were here. Their was a mistake on my skylights and Graves replaced bot... read more

Business response:

Thank you for taking the time to recognize our team. We appreciate it. 

Carol H's profile image
Carol H 
a year ago

Great people and very professional, yet friendly. I look forward to working with them on my new siding. 

Julie C's profile image
Julie C 
a year ago

What a phenomenal experience we had getting a new roof with Graves Bros!!! During the installation of the new roof the on site Supervisor, Paul D*****, and his crew were beyond amazing!!! Paul was so friendly and kept us informed on everything. Paul’s crew were prompt, polite and did such an incredible job installing our new roof and they also did a VERY thorough job with cleanup. My husband and I have been in our house over 20 years and this was BY FAR the best experience we’ve ever had with a home improvement company. 

Chris B's profile image
Chris B 
a year ago

So far our experience has been excellent with Graves Brothers. From our initial conversation and sit down with Cory and his excellent communication, to work done on the 22nd as our new roof was installed. On site supervisor Matt and the C****** crew did a great job, finishing the job with the job in one day. So, far we are pleased with everything. We now await the new gutters and bathroom light and fan. Thank you! 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you! 

Roxanne B's profile image
Roxanne B 
a year ago

Graves Brothers is a professional company with talented, hard-working, knowledgeable staff. I'm very pleased with my roof replacement & I'm looking forward to having them side my house. I highly recommend Graves Brothers. 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you. 

Brynn G's profile image
Brynn G 
a year ago

Graves Brothers has done repair work at my home siding and I’ve been happy with the quality of their work. I am happy to recommend them to others. 

Business response:

Thank you for sharing your experience. We appreciate the opportunity to work with you. 

Sally R's profile image
Sally R 
a year ago

The ******* roofing crew and supervisor Matthew V****** did a fantastic job on my roof replacement! Very satisfied!!! 

Business response:

Thank you for taking the time to recognize our team. We appreciate the work that they do. 

Sally R's profile image
Sally R 
a year ago

The Flakito roofing crew and supervisor Matthew Vanhorn did a fantastic job on my roof replacement! Very satisfied!!! 

Frequently asked questions about Graves Bros., Inc.

How is Graves Bros., Inc. rated?

Graves Bros., Inc. has a 4.4 star rating with 104 reviews. 

When is Graves Bros., Inc. open?

Graves Bros., Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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