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Grand Subaru

4.6

About this business

Specialties At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. 

Location details

125 W Grand Ave, Chicago, IL, 60106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,020 reviews
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Tina Cappello's profile image
Tina Cappello 
recommend  Recommended
6 years ago

The financial department did an amazing job. I was shock with the great loan rate I got. Thanks for the best experience ever!!!! 

Lisa Cohen's profile image
Lisa Cohen 
recommend  Recommended
6 years ago

I highly recommend Lou and Grand Subaru. So easy to work with both through email and in person. 

Marina Pliushchev's profile image
Marina Pliushchev 
recommend  Recommended
6 years ago

Very fast, clean, businesslike service, courteous reps! Lou was very helpful and nice, gave us a good deal without wasting time on negotiations. 

Birju Shah's profile image
Birju Shah 
6 years ago

salespeople threaten customers. And dont want to sell cars. If anyone wants to see the video of there salespeople threatening customers message me. 

Ghassan Failouni's profile image
Ghassan Failouni 
recommend  Recommended
6 years ago

سياره رائعه جدا،أوصي بها الجميع 

Rob Brennan's profile image
Rob Brennan 
recommend  Recommended
6 years ago

Our experience with Matt Drwal was nothing but positive. Matt was very helpful and made the process as quick as possible. Grand Subaru is a 200 mile drive for us and we would definitely consider going back for our next auto. thanks Matt 

Paul P Samojluk's profile image
Paul P Samojluk 
6 years ago

Like many other recent reviews here, mine relates to the service department at GS. Today was my second visit to GS, my first visit was for a couple of miscellaneous issues which were covered under warranty. During my first visit, I was informed that the driver's side window guide/felt was not covered under warranty even though the warranty was pitched to me as being all inclusive. Not a huge deal until I heard another customer describing the EXACT same issue to another servic...Continue Reading 

Thomas Palmer's profile image
Thomas Palmer 
recommend  Recommended
6 years ago

Let me start off by saying WOW!!! Nicole, the internet sales manager was INCREDIBLY helpful, she got me the car of my dreams, and made the process absolutely amazing. She answered every question I had, and was extremely helpful in the process. Al in finance was also very helpful in getting my loan approved, and going over all of my coverage options and terms. These guys are a no-pressure, easy to work with group. If you're in the market for a car, shop Grand Subaru- you'll be one and done. Thanks again guys, buying my first ... read more

Jim Hill's profile image
Jim Hill 
recommend  Recommended
6 years ago

I bought my car sight unseen, other than the pictures, over the internet. Vee was extremely helpful answering all my questions. I must also add that she was extremely patient with me! Once I committed to the car, I flew into O'Hare, and was picked up by couple nice young men from the dealership. Safely delivered, Vee went over the car and the deal. Exactly as per our internet conversation. Brandon in finance was very helpful too. Explained options for financing and extended warranty/service contracts, but weren't pushy. Very... read more

Frequently asked questions about Grand Subaru

How is Grand Subaru rated?

Grand Subaru has a 4.6 star rating with 4,020 reviews. 

When is Grand Subaru open?

Grand Subaru is closed now. It will open tomorrow at 9:00 a.m. 

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