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Grand Subaru
- Automotive
- Chicago, IL
About this business
Specialties At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Location details
125 W Grand Ave, Chicago, IL, 60106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Recommendedvery good service,will be back
Business response:
Patrick, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!
I recently brought my Subaru in for a safety recall and the service was wonderful, as always. They offered me a loaner, finished the recall work in a timely manner and returned my car to me washed inside and out. Joe Bednarek took great care checking me in and out with a smile.
Business response:
Marilyn, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!
I love Grand Subaru Dealership! Since the first time my son and I went to look at cars there they have been wonderful to us. They treat each customer like we are special and the only one there. The waiting area is clean (doesn't smell like tires or oil) and very comfortable. Everyone I encountered was polite and kind, explained what was going to be done and how long the wait would be. Thank you too for the coffee, water and free snacks. I know too that I will always leave with a clean car. Grand Subasu is the epitome of Grea... read more
Business response:
Hi Jeanne, thank you for taking the time to leave a review for us at Grand Subaru. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!
Everything about Grand Subaru is at the highest level. The price, service, sales, the dealership itself....my 100% recommendation. This was my second purchase and it was seamless and without a hiccup.
Great service! Work was completed when promised. Conrad was very helpful and explained everything thoroughly.
Very good service. Will go back there.
Our purchase experience was fine, but vehicle has been a nightmare! First with headlight flooding/not sealed. We attempted to get a replacement part but were sent the wrong part. Next navigation/rear camera screen has gone blank and longer works at all. Now a check engine light. Price couldn’t be budged at time of purchase and claimed it was up to standards with no issues. Well here we are a month later...
Business response:
Justin, we regret to hear of the issues you have experienced with your vehicle. Please reach out to us at (630) 595-0250 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Great experience. We've purchased 3 Subaru's with Grand Subaru and Matt Drawal. Good prices, no hassles, and excellent salesman. Always easy to work with and genuine.
Business response:
Greg, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Easy and painless experience. Take the time to reach out to Grands before accepting another offer anywhere. They found the exact car we wanted, got it to the dealership, and had us driving it home quickly and easily. I will buy here again if I get the chance. Special thanks to Lou Scapellato for finding the Outback and Sandy Cuttone for keeping financing painless.
Frequently asked questions about Grand Subaru
How is Grand Subaru rated?
Grand Subaru has a 4.6 star rating with 3,998 reviews.
When is Grand Subaru open?
Grand Subaru is closed now. It will open tomorrow at 9:00 a.m.
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