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Grand Reserve at Kirkman Parke

3.4

About this business

Location details

3301 S Kirkman Rd, Orlando, FL, 32811, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.4607 reviews
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Kd D's profile image
Kd D 
5 years ago

I moved in may 16th 2020 lease ends may 16 2021. I was told if I referred anyone I would get a 300 dollar referral fee after 6 months of the resident that I referred. Since the turnover at the property that did and hasn't happen to credit my 300 dollar referral fee so they lied now they are stating since its been 10 months they cant honor it. I put in a 60 day written notice to move out on the 16th of may now they are stating I have to move out on the 15th or 17th....makes no sense except so they can charge me more. I was ne... read more

Business response:

**, we appreciate you bringing your concerns regarding your move-out process to our attention. Our team would be happy to clarify this process and answer any questions you may have. Please reach out to us at marketing@trinity-pm.com so that we may further assist you. 

Kelley M's profile image
Kelley M 
5 years ago

I moved in 6 months ago and had been enjoying the community for the most part. Most everyone living here is kind and nice. However, after these 6 months, the noise levels from adjacent apartments has become undesirable. You can hear every neighbor, the doors slamming, the music and the noise from floors above you are terrible. My quality of life and been impacted, and my work is suffering. If you value peace and sanctity, this complex is not your best choice. Sleepless nights and not being able to enjoy my home during the da... read more

Joseph D.'s profile image
Joseph D. 
5 years ago

It appears the apartment complex Broadstone Skyline has a contract with a towing service North Freeway Auto Storage located at 5901 North Fwy, Houston, TX 77076. This place is something out of a horror movie. RUDE, DISRESPECTFUL, and downright UNPROFESSIONAL. It's amazing that they are still in business. Anyone who has a contract with them (Apartment complexes) should be ashamed of themselves. THEY DESERVE A "0". 

Tonnisha P's profile image
Tonnisha P 
5 years ago

This corporate company I find it a rip off! Its sad to be in a position needing a place to live and to be denied shelter because you don't make 3x's the rent! A three bedroom cost around 1,700 dollars--therefore, you need to make at least 5200 a month.. at least $32 dollars a hour and at least 67,000 a year! Who the hell out here on average is pulling in those figures?! Praise God for those who are because its a Blessing! On the other hand let's talk about the less fortunate, or those who have Hud housing vouchers (which the... read more

Business response:

********, thank you for your interest in our community. We are sorry to hear that you are unhappy with our community's income requirements, and we have made note of your feedback. We wish you well in your search for a new home. 

S Sloan's profile image
S Sloan 
5 years ago

a day agoNEW Be careful doing business with this office if you are apartment hunting. They will not disclose important information. I put in the application fee of $50 which I knew was non refundable, and the additional $350 deposit (which is refundable) just to apply. It had only been 2 days and I needed to back out for personal reasons due to my husband's death on Thanksgiving 2020 and my two young children expressed they were not ready to move, and then found out that I needed to tie up a few more loose ends that I didn't... read more

S Sloan's profile image
S Sloan 
5 years ago

a day agoNEW Be careful doing business with this office if you are apartment hunting. They will not disclose important information. I put in the application fee of $50 which I knew was non refundable, and the additional $350 deposit (which is refundable) just to apply. It had only been 2 days and I needed to back out for personal reasons due to my husband's death on Thanksgiving 2020 and my two young children expressed they were not ready to move, and then found out that I needed to tie up a few more loose ends that I didn't... read more

S Sloan's profile image
S Sloan 
5 years ago

a day agoNEW Be careful doing business with this office if you are apartment hunting. They will not disclose important information. I put in the application fee of $50 which I knew was non refundable, and the additional $350 deposit (which is refundable) just to apply. It had only been 2 days and I needed to back out for personal reasons due to my husband's death on Thanksgiving 2020 and my two young children expressed they were not ready to move, and then found out that I needed to tie up a few more loose ends that I didn't... read more

CJ H's profile image
CJ H 
5 years ago

I just moved out of one of the worst apartments under trinity. Their communication is horrible! Management is HORRIBLE! The apartments I lived under was Renew Centennial. Please do not waste time and effort living there. The leasing and property managers made things so difficult to continue living there, it's drove me away from the community! Communication is terrible! They do not tell you anything until it's the last minute and expect you to be ready when they are. Their leasing contract conflicts with their policies and th... read more

Business response:

Thank you for sharing your concerns with our team, CJ. We value your feedback and are concerned about what you have shared. Your input about our responsiveness is contradictory to the mission of our team. We are looking into this and are eager to learn more so we may take corrective action and resolve any pending concerns. At your convenience, please try emailing our Cares Team again at feedback@trinity-pm.com. We look forward to restoring your confidence in our team. 

Roxanna P.'s profile image
Roxanna P. 
5 years ago

I left the place perfectly clean and I'm still being charged 200 for a cleaning fee! All residents need to be aware that no matter how long you live here. No matter how immaculately clean you leave the place they still will charge you! That came from the horse's mouth. They told me that they are taking my entire deposit. I'm not being charged for paint but I'm being charged for a carpet cleaning?!! I lived there two years! There are no stains on our carpet. Good riddance from this. If you move here don't expect any part of y... read more

Business response:

Thank you for connecting with us, *******. We strive to be as transparent as possible regarding all of our cleaning fees and policies, but it is clear that this has not been your experience. If you would like to discuss this matter further, please email our Cares Team directly at feedback@trinity-pm.com at your earliest convenience. 

Frequently asked questions about Grand Reserve at Kirkman Parke

How is Grand Reserve at Kirkman Parke rated?

Grand Reserve at Kirkman Parke has a 3.4 star rating with 607 reviews. 

When is Grand Reserve at Kirkman Parke open?

Grand Reserve at Kirkman Parke is closed now. It will open at 10:00 a.m. 

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