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Grand Prize Chevrolet Buick GMC Cadillac
- Auto Repair
- Nanuet, NY
About this business
At Grand Prize Chevrolet Buick GMC, our entire team works together to provide you with the ultimate shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. While Grand Prize Chevrolet Buick GMC is located in Nanuet, NY, we are proud to serve the Mahwah, NJ and Bergen County communities with the best vehicles we have in stock.
Location details
32 Route 304, Nanuet, NY, 10954, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI FOUND JUST WHAT I WANTED AND NO Hassle. paperwork done and Pick up in 2.weeks.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience, Bruce! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Denise Aamian- 845-507-1760 (Customer Care)
Terrible customer service. I immediately had issues with the car with absolutely no response or help from the salesman chris. Would never purchase here again
Business response:
Elise, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Denise Aamian- 845-507-1760 (Customer Care)
Had the worst service experience ever! My check engine light came on unexpectedly and I decided to pop in to have it checked out. When I pull up I explained I didn’t have an appointment but was hoping they could run a diagnostic on it so I could be sure it wasn’t too serious until they fit me in. I informed her that I had purchased an extended warranty so if I needed a loaner car I should be covered. The Service Advisor Jennifer Bishop said they were really busy and asked if I purchased my car from them? I replied no but all... read more
I needed to get an emergency services done, Frank took me in and accommodated me right away to leave the car. The following day my car was ready by noon. Frank was very attentive and professional. He called me to give me updates. I do see that Frank and Laura are back to Grand Prize, this makes me happy. This experience was very nice. Blessings everyone.
Business response:
Gerson, thank you for your kind words about Frank and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Denise Aamian- 845-507-1760 (Customer Care)
This is the WORST dealership I have ever dealt with. My son’s car is from here and so I have had the displeasure of dealing with them. Week 1 - The car went into Grand Prize Buick, located in Nanuet, NY (Route 304) due to the fact that both remotes to the car were not working. My son got stuck and the car had to be towed. Once at the dealership, they tested both remotes - one they put a new battery in and it seemed to start the car however the other remote was totally dead ev...Continue Reading
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
I brought my 2020 GMC Yukon in for its first oil change. They tell me to wait and it will be about an hour. I go for a walk towards rockland bakery and I get a phone call to come back. There was a problem. The service department Misjudged the turn into the service bay and wrecked my rear door, quarter panel and tire. They provide me with a loaner smaller than my vehicle that didn’t accommodate my weekend lacrosse tournament and had my car for over a week. I picked the car up today and noticed that the 0% oil life dash light ... read more
This service department is a complete joke. Take your business anywhere else you can!! 2x I have brought my car in for tire servicing(i purchased a service contract through the dealership I bought my Buick from to fix tires when compromised) TWICE Frank has been the most obnoxious and rude person I have ever dealt with in the service industry. He acts like I did something wrong when I’m just going in to get what I paid for. He made me pay out of pocket my first time there, than LIED and said they no longer take outside servi... read more
Business response:
This review has been received and we are currently looking into this situation. Regards, The Grand Prize Chevrolet Buick GMC Cadillac Team
Frequently asked questions about Grand Prize Chevrolet Buick GMC Cadillac
How is Grand Prize Chevrolet Buick GMC Cadillac rated?
Grand Prize Chevrolet Buick GMC Cadillac has a 4.2 star rating with 88 reviews.
When is Grand Prize Chevrolet Buick GMC Cadillac open?
Grand Prize Chevrolet Buick GMC Cadillac is open now. It will close at 8:00 p.m.
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